Job Description
Job Summary
The Stores Team Leaders will be responsible for the efficient operation of the stores area, including
supervising other members of Stores, supplier returns, stock checks & stock rotation, as requested,
customer returns and stores organisation and coordinate the daily warehousing activities.Ultimately, you should be able to ensure that daily operations meet and exceed daily performance expectations
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Role Responsibilities*
- Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching, and assuring quality of goods
- Measure and report the effectiveness of warehousing activities and employee’s performance
- Organize and maintain inventory and storage area
- Ensure shipments’ and inventory transactions’ accuracy
- Communicate job expectations and coach team members
- Determine staffing levels and assign workload
- Interface with customers to answer questions or solve problems
- Maintain items record, document necessary information, and utilize reports to project warehouse status
- Identify areas of improvement and establish innovative or adjust existing work procedures and practices
- Confer and coordinate activities with other departments
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Health & Safety*
- To ensure equipment is regularly maintained, is in good working order and is being used safely for the purpose for which it was designed.
- To identify process improvements and suggest recommendations
- Ensure that team members are adequately trained in safe tool and MHE use
- Ensure safe working practices are maintained and current legislation adhered to
- Comply with company health and safety policy and procedure
- Maintain good housekeeping standards and improve where necessary
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Diversity & Inclusion*
- Ensure services are delivered in accordance with the company equality and diversity policy.
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KEY RELATIONSHIPS (INTERNAL)*
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KEY RELATIONSHIPS (EXTERNAL)*
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Operations Manager
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Delivery drivers and company’s
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Person Specification*
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Requirement*
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Essential*
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Desirable*
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Qualifications*
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Educated to GCSE A to C level standard or equivalent in 5 subjects (inc. English and Maths)
Degree in business, management, logistics or a related field preferred.
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Experience and Knowledge*
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Proven Experience of working within a Warehouse environment
- Experience of supervising others
- Knowledge of warehouse software packages and MS Office proficiency
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Experience of Stock Control procedures
- Experience of picking and packing to orders
- Experience of working with quality procedures (e.g., ISO
- Health & Safety knowledge and experience.
- Understanding of Lean Manufacturing / CI.
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Skills, Competencies and Abilities*
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Ability to input, retrieve and analyse data from relevant systems
- Excellent time management, planning and organisational skills
- Excellent literacy and numeracy skills
- Confident decision-making ability
- Possess a flexible, supportive, and approachable manner
- Willingness and flexibility to adapt to new methods and tasks
- Able to represent the Company positively, professionally and with credibility
- Ability to manage priorities under pressure
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Personal Attributes*
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Able to make things happen
- Can effectively work and collaborate with others
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Values*
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Strong customer focus
- Take responsibility and ownership
- Deliver on commitments and accountabilities
- Thinking and working smartly
- Embrace inclusivity and diversity of others
Whilst every effort has been made to ensure this job description provides a comprehensive overview of the responsibilities of this role, all employees may be required to undertake other reasonable tasks as requested from time to time. Individual objectives will be agreed in addition to these responsibilities.
Job Type: Full-time
Salary: £13.94-£16.09 per hour
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