Job Description
Gap personnel acting as an employment agency are currently recruiting for Store Manager on a permanent basis based in Trowbridge.
Starting salary: £48,490.00
Shifts vary and you will be covering between 8-12 hour shifts across 7 days a week.
Main duties:
- Authorises the duties of all employees in their store.
- Decides about handling complaints up to the limit determined. In case of complaints exceeding the limit they inform their Area Manager immediately.
- Determines the suspension of their employees and informs their Area Manager immediately.
- Authorises the working hours, time off and breaks, as well as overtime if required, of all employees in their store.
- Authorises voids and refunds according to Company procedures.
- Organises holidays of their employees.
- Determines reduced prices for last units of special products on sale.
- Controls the till procedures of their employees.
- Supervises till queues to ensure that every customer can immediately load at least one item onto the till belt, providing feedback to colleagues who breach this policy.
- Is responsible for controlling accuracy of the till operation, reviewing cashiers till speed and balance when cashing off tills.
- Carries out till spot checks.
- Checks purchases of their employees and signs the till receipts.
- Controls the cashing up of the tills, manages deposits into the safe and hands over the cash bags to the security company.
The ideal candidate:
Must be able to provide the best possible shopping experience by exceeding customers’ expectations and offering uniquely engaging customer service, whilst ensuring an efficient and co-operative working environment, consistent store standards, minimal costs, optimum operational efficiency, tightly controlled inventory and price change, strong due diligence, procedural compliance and accurate accounts.
In fulfilling their duties, the Store Manager has to manage their employees according to the principles of the clients Management System. The Store Manager has the responsibility to motivate their employees, encourage excellent performance and ensure high levels of staff retention. Must hold a full driving license.
Benefits:
- 20 days holiday rising to 25 days, plus bank holidays,
- Health Cash Plan,
- Gym membership discounts,
- Discounted cinema tickets,
- Money off holidays,
- Sick pay,
- Recognition at long service awards,
- Maternity, paternity and adoption leave after 2 years,
- Access to an online wellness portal,
- 24/7 Employee Assistant Programme.
Sound like the job for you? Click APPLY to upload your CV and one of our friendly team will be in contact.
Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Successful applications will be contacted within 1 week of the closing date. Thank you for your interest in this role.
Job Type: Full-time
Salary: From £48,490.00 per year
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Trowbridge: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Retail sales: 1 year (preferred)
- Supervising experience: 1 year (preferred)
- Customer service: 1 year (preferred)
- Retail management: 1 year (preferred)
- Management: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: SMTROW