Job Description
Group Administrator / Receptionist
JOB DESCRIPTION
Job Title: Group Administrator / Receptionist
Division: Thomas, Carroll Group plc
Reporting to: Group Director
** Please note, applications made via recruitment agencies will not be considered**
We are currently looking to recruit a Group Administrator/Receptionist to join our team in Caerphilly.
With exciting growth plans, we want to strengthen our team and are seeking individuals who will share our commitment to deliver business excellence.
Our award-winning group is committed to the development and well-being of our employees. We believe in a trusting partnership in return for rewards of a favourable employee benefits package, the offer of a share in the group, training and development schemes and financial assistance with qualifications.
Employees must support the company business plan, mission statement, values and goals
Summary of main responsibilities and activities
Manage the distribution of incoming post
Organise, sort, frank and dispatch all outgoing postal items, ensuring postal collection deadlines are met
Ensure that the franking machine is in working order and that there is a sufficient supply of franking labels, funding etc. to provide efficient use
Carryout printing tasks for the group
Assist with electronic scanning of files as and when required
Organise and manage the archiving filing system and records
Monitor stationary, liaising with our Accounts team to ensure a sufficient stock level are in place at all times
Carry out switchboard and reception duties and in doing so:
- Be the first point of contact to office visitors
- Ensure all visitors are signed in and out of the building
- Manage the distribution of incoming telephone calls having established the caller’s requirements
- Answer incoming telephone calls within set service standards
- Take and relay telephone messages as required by callers
- Maintain an accurate log of the whereabouts of all employees
Specific Responsibilities
Staff
- Direct – none
- Indirect – Group Administration Support Assistant
Degree of Supervision
- Works within the broad directives of Director
- Annual performance review meetings to direct objectives and training requirements
Contacts
- Liaise with all Group colleagues
- Insurers and other service providers
- Suppliers of non-insurance products and services
- Clients and Prospective Clients
- Third party introducers and influencers
- Visitors
Working conditions
- Caerphilly office based - 5 days a week office based.
- occasional attendance at external promotional and professional functions
- Pace of work often high, working with strict time control pressures involves responsibility for the company’s operational well being
Job Types: Full-time, Permanent
Salary: £22,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Life insurance
- Profit sharing
- Sick pay
- Store discount
- Wellness programme
Schedule:
Work Location: In person