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Lockton, Inc.

Claims Technician (Belfast)

Id Job: 3172774

🏢 On-site
💼 Lockton, Inc.
📍 Belfast, Northern Ireland
🕒 2 days ago
💰 39310 – 90825 GBP ANNUAL

Job Description

Job Description

Lockton in Belfast are actively seeking a Claims Technician with 2-3 years experience to join the team. The ideal candidate will have a couple of years experience with Claims focusing mainly on Motor Claims.

  • Role Responsibilities:
  • Managing claims to conclusion, liasing effectively and appropriately with the client, insurer, loss adjuster and any other interested party.
  • Provision of advice on the application of policy cover and the necessary documentation/information required to progress the claim.
  • Negotiating with insurers to achieve the most beneficial and cost effective settlement for the client.
  • Negotiating with insurers to ensure reserves are realistic and appropriate
  • Ensuring key claims are noted on the key claim register and actioned and monitored in accordance with Lockton standards.
  • Attending internal and external meetings as required.
  • Report any major or sensitive claims to Account Executive responsible.
  • Understand the appropriate claims notification and investigation procedures applicable to each class of insurance.
  • Understand the insurance programme and service plans for an allocated portfolio of clients and document client specific claim handling arrangements for internal purposes.
  • Maintain records on our internal systems.
  • Maintenance of a diary system for outstanding workload.
  • Undertake specific tasks as directed by management, adhering to agreed timescales.

Qualification

  • Willingness and ability to continue to develop knowledge through formal and informal learning, both internal and external to the company.
  • Knowledge of the resources available within Lockton and how to source such services.
  • An understanding of the relevant classes of business.
  • An understanding of the general, Legal principles of insurance.
  • Ability to prepare and interpret claims experiences and analysis including claims triangulations and the impact of deductibles and cover variations.
  • Ability to communicate effectively and professionally both verbally and in writing with clients, insurers and other associates.
  • Ability to manage time, prioritise and ensure that deadlines are met without compromising quality.
  • Analytical and problem-solving skills, including research and investigation.
  • Work in support of other team colleagues.
  • Demonstrate an understanding of when to proceed alone and when to involve the appropriate associates.

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