Main Purpose
To work closely with the HR Business Partners in providing comprehensive support and guidance to all business areas in accordance with Company people management policy and procedures.
Key Accountabilities:
- Provide support to the HR Business Partners with employee relations case management.
- Responsible for arranging meetings with stakeholders of varying levels of seniority.
- Responsible for the release arrangements of Employees and Staff Representatives as necessary.
- Prepare case related documentation to strict deadlines and ensure that the relevant activity trackers and case summary records are regularly updated. This will also include updating the HR system with any formal outcomes and disciplinary expunges.
- Provide minute taking support to Managers when conducting formal meetings and to ensure adherence to Company and statutory people management procedures.
- Provide assistance with the issuing of correspondence to employees further to formal meeting outcomes.
- Complete leaver processes including staff changes.
- Responsible for Company Attendance Procedure weekly prompt report and updating the HR System with any management action taken.
- To provide management information and produce key performance indicators in accordance with ongoing and ad-hoc business needs.
- Ensure that case paperwork is maintained and filed in accordance with General Data Protection Regulations.
Minimum Requirements
- GCSE Maths and English Grade A-C
- Proven experience of working in a fast paced and challenging office environment.
- Previous experience of working in a HR team would be an advantage.
- Possess a flexible approach in ensuring customer needs are met.
- Preparedness to travel across the South Western Railway network to attend meetings as and when required.
- Demonstrate strong time management, communication and interpersonal skills.
- Conscientious with an attention to detail particularly in relation to producing formal documentation in a variety of context.
- Must demonstrate a willingness to learn new systems, skills and behaviours and to acquire job related formal qualifications as and when required.
- Experience in appropriate IT packages including Microsoft Word, Excell and PowerPoint.
- A working knowledge of Microsoft Outlook and Microsoft Teams would be an advantage.
- Qualified or part qualified training in people management or development would be an advantage.
Working Pattern
Working an average of 37 hours per week.
Monday - Friday, office hours.
This role may involve travel across our network to attend meetings as and when required.
In return we offer a competitive salary and a variety of valuable benefits including free standard duty travel and standard leisure travel on SWR services for employee, standard leisure travel for spouse/partner and dependants (criteria dependant) , 75% discount on many other train operating companies, a range of retail benefits and an excellent pension scheme.
Applicants who require a visa, must have at least 6 months remaining at the time of their appointment.
At SWR we believe our people are our greatest asset.
Our vision is to recruit and retain the best talent from most diverse pool of candidates across our regions.
We are committed to establishing a sense of inclusion for all and to value each person for the unique contribution they bring.