Are you a dedicated senior support specialist looking for a role within a tech innovative financial services business? If so, join us as the Lead MacOS Engineer within the Banking Financial Services Employee Experience Team. Our focus is delivering and supporting the deployment of workplace technology tools and devices across Macquarie Group with a core focus on MacBooks and Slack.
In this role, you will be accountable for the device management and operations surrounding MacBooks across the UK and Europe. Upcoming focus is on scaling of the service and ensuring device management best practices have been met.
With your self-starter attitude and solid foundational technical experience in the enterprise IT world you will be responsible for helping work through continual improvement through design, implementation, and support activities for our businesses around the globe.
This role will require you to work as part of a team offering your deep expertise in an enterprise environment, whereby you can leverage skills and experience in the following:
- working with MacOS and the tools such as Jamf or Workspace ONE that support an enterprise MacBook environment
- ability to maintain good working relationships with senior engineers and architects from other technology teams and ensure architectural strategies remain aligned
- an understanding of desktop packaging and application deployments
- a strong interest in delivering and enhancing user experience and productivity through management solutions such as Jamf or Workspace ONE
- basic understanding of Enterprise technologies such as firewalls, proxies, authentication tools and concepts, and other elements associated with an enterprise MacOS implementation
- a demonstrated ability to exhibit technical credibility with both IT and business stakeholders
- engage with 3rd party vendors to manage device lifecycle processes
- an understanding of Service Management including change, incident and problem management as it applies to a large corporate environment and use of an ITSM tool such as Remedy
- experience working in a DevOps and/or Agile environment.
About the Corporate Operations Group
The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Corporate Strategy & Solutions, and the Macquarie Group Foundation. We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers.
Our commitment to Diversity, Equity and Inclusion
The diversity of our people is one of our greatest strengths. An inclusive and equitable workplace enables us to embrace that diversity to deliver more innovative and sustainable solutions for our people, clients, shareholders and communities. At Macquarie, you'll be encouraged to be yourself and supported to perform at your best. If you're inspired to deliver on our purpose of ‘empowering people to innovate and invest for a better future’, we want you on our team. If you need adjustments made to the recruitment process, please reach out to your recruiter.
As an inclusive employer, Macquarie does not discriminate on the grounds of age, disability, sex, sexual orientation, gender identity or expression, marriage, civil partnership, pregnancy, maternity, race (including colour and ethnic or national origins), religion or belief.
Joining Macquarie means you’ll be able to work in a way that suits you best. With the right technology, support and resources, our people can work in a range of flexible ways. Talk to us about what working arrangements would help you thrive.