Job Description
Freightserve recruitment are looking for a Logistics Supervisor. The company is a major Freight Forwarder based in the Heathrow area.
Job Purpose:
· Supervise and Lead the Luxury Brand Operation team in Heathrow.
· Maintain contact with client and ensure that all Activities, Service, Administration and communication are run smoothly and maintained accurately
· Control and maintain the accuracy of warehouse inventory
· Maintain a clean, safe and secure working environment
· To provide operational support for all WMS functions
Key Tasks and Responsibilities
· Ensure all required documents have been prepared and actioned, such as pick lists, stock checks and delivery/receipt notes
· Customer service, dealing with queries and issues, communicating with the customer in a professional manner
- Work cohesively with warehouse administration/warehouse team to ensure consistent on-time receipt & despatch of products to the stores
- Distribute and prioritise workload for the Luxury Brand Operation team
· WMS administration and control, including order waving process
· Preparation and distribution of dispatch reports
· Provide information to Luxury Brand about the status of their orders
· Should be Flexible to Work in Shifts
· Ensure that Warehouse KPIs are kept on target
· Manage a team of staff, resource levels including absence, annual leave and overtime
· Conduct reviews of all direct report team members
· Manage escalation of investigation to their final outcome
· Maintain quality oversight of all undertaking within area of responsibility, give full assistance to internal/external audits & compliance checks as directed
· Help ensure Health & Safety standards are maintained at all times and fire exits and firefighting equipment accessible at all times. Report on breaches of safety & security
· Regularly demonstrate to others, safe working practices and deliver training to other members of the team
· Ensure that all paperwork and documentation is copied, distributed, filed to allow full traceability by QHSE
· Continue to look for process improvements, including measurements of productivity
· Any other delegated tasks deemed as reasonable as assigned by the reporting Manager
Minimum Education and Experience Requirements:-
· Excellent organizational and time-management skills
· Experience with the Luxury Retail industry
· Ability to follow processes
· Experience of leading people including managing all aspects of HR policy including performance reviews, all employee relations issues and absence management
· A motivational, inspiring leader with outstanding communication skills and full understanding of operational requirements within the warehouse environment
· Knowledge of standard computer applications including MS Office and WMS systems
· Meticulous attention to detail is required as accuracy is key to ensuring no errors occur
· Ability to use own initiative to solve day to day challenges
· Ability to work to deadlines and prioritise workload
· Friendly and professional manner
Working hours are Week 1 - 5am - 4.30pm and Week 2 - 9am - 5.30pm
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
Job Types: Full-time, Permanent
Salary: £35,000.00-£45,000.00 per year
Benefits:
- Company pension
- Life insurance
Schedule:
Ability to commute/relocate:
- Heathrow: reliably commute or plan to relocate before starting work (required)
Experience:
- Warehouse Supervisor: 3 years (required)
Work Location: In person