Job Description
Assistant Restaurant manager - Stamford, Lincolnshire
Hours: 48 Hour
Salary: The on-target earning potential for this role is £28,000 annual/salary – comprising a base salary of £26,000, plus a qualified estimate of £2,000 in Tronc.
We are on the search for an enthusiastic, and passionate individual to join us at The William Cecil as Assistant Restaurant Manager.
Within the food and beverage operation of the hotel to assist to achieve or exceed a minimal customer satisfaction, agreed targets of profit and revenue through effective management, employee assessment and continuous training in line with the company’s business objectives and contractual obligations. To ensure all company policies are adhered to and filtered down so that all staff understand and are aware of them.
Some of your key responsibilities:
- Develop good relationships with colleagues, which in turn will contribute to good teamwork and ensure all customer expectations are met.
- Develop relationships with regular customers to maximise sales opportunities and generate future business.
- To provide a high quality of service at all times and ensure that the customer is always put first.
- To ensure service disciplines are adhered to through regular assessment and training.
- To ensure SOPs are consistently achieved.
- To ensure the company standards are delivered at all times by auditing and monitoring regularly.
- To monitor all written or verbal complaints/issues and eliminate the root causes through the management of corrective action.
- To ensure all complaints are managed as per agreed complaint handling procedure.
What's in it for you?
- Competitive rates of pay
- Tronc
- Paid Overtime
- It's a given, we'll feed you
- A generous referral scheme
- Birthday vouchers on us
- Onsite parking
- Cash rewards for work anniversaries
- Company discounts and rates across our hotels
- Opportunity for progression within the group as we look for growth & expansion
- Enrolment in Hospitality Action's Employee assistance programme
- Cycle to work scheme
- Annual staff parties
- In house discount on all food and drink
- Comprehensive training programme to ensure you get the most out of your role
Job Types: Full-time, Permanent
Salary: £26,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
Ability to commute/relocate:
- Stamford: reliably commute or plan to relocate before starting work (required)
Work Location: In person