Job Summary:
Location: London Division: Data Products
Line Manager: Sr Manager, Product – Data Products Contract Terms: Permanent, 40 hours per week
Ticketmaster’s Enterprise Data Product team sits at the heart of our Enterprise line of business and it aims to empower Ticketmaster’s B2B clients to run their business, sell more tickets and generate incremental revenue with the right data, through the most appropriate tools, at the right time, ensuring accuracy and consistency.
We are currently looking for an enthusiastic Product Management Intern to join our Enterprise Data Product team, which is part of Ticketmaster’s Enterprise line of business. As Product Intern, in our team you will assist in building products from existing ideas, and help to develop new ideas based on industry best practices and your collaboration with our market representatives and clients.
In this role, you will be able to develop general understanding of live events and ticketing and the competitive landscape, as well as being exposed to the definition of valuable, usable and feasible Reporting and Insights products and solutions that allow Ticketmaster B2B clients (promoters, venues, sports clubs, artists…) to harness the power of their own data to fuel their own business and ensure their efficiency and effectiveness.
You will be mentored by seasoned Product Managers and can expect to gain on the job experience in many aspects of Product Management. You will be expected to have an appetite to focus on our users, markets and data to understand their problems and find innovative solutions to deliver on the needs of our clients.
The ideal candidate is both analytical and creative and is curious about large scale, data-driven applications using the latest technology.
This is a full-time paid internship that will be recruited on a 12 months fixed term contract commencing in Sept 2023.
- Analyse market requirements for current and future products by conducting market research and analysing data and reporting needs
- Define product specifications using clear and consistent user stories with any acceptance criteria or supporting documentation supplied.
- Collaborate with creative and engineering teams during the development cycle to ensure the product meets customer requirements.
- Analyse and report on the performance of features in production, reflecting on successes and identifying areas for continuous improvement.
- Assist Product Managers with profitability analysis and business cases
- Conduct competitive benchmarking
- Excellent interpersonal skills.
- Ability to work in a fast-paced environment with tight deadlines.
- Results orientated and delivery focussed.
- Strong attention to detail.
- Excellent presentation, written and oral skills.
- Flexible approach to working hours.
Rock Solid Reliability – I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task; I take the time to do things right
Winning Teamwork – I collaborate with others; I share information openly; I listen and take time to empathise and understand where others are coming from; I show recognition and appreciation for the contributions of others
Act with Integrity – I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue; I represent information and data accurately and completely
Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
We have a ‘Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the ‘Fan’ you will be part of a culture that supports and enriches the fan experience. Your work, our passion… delivering world class experiences – Fan First.
You would have got a first feel of what it is like working at Ticketmaster through our career site and looking at our Ticketmaster Values. Are you ready to start your journey with us? One of your first stops would be our Going Live Session , our own way of welcoming you to Team Ticketmaster.
Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services. Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centres and theatres, Ticketmaster now processes over 500 million tickets. As part of Live Nation Entertainment, the largest live entertainment company in the world, Ticketmaster is traded on the New York Stock Exchange as NYSE: LYV.
Ticketmaster operates in over 30 countries across North America, South America, Europe and Asia Pacific. Overall, the company employs over 6,500 individuals. Ticketmaster was established in Phoenix, Arizona in 1976. #LI-JCK #LI-Hybrid