Job Description
Job description - Bruce’s Carer
At Bruce’s we unleash happiness and enrich dogs’ lives. Founded in 2008, we have become the UK’s recognised leader in a sector that is experiencing exponential growth.
Our founder, Bruce Casalis, sits on the board of directors for the Pet Industry Federation and has acted as an advisor for the likes of DEFRA, Dogs Trust and RSPCA.
We’re fluent in dog. We go beyond ‘woof’ to a deep understanding of what makes each tail wag. We’re always striving to learn more about dogs and to care for them better. Our expertise means that we allow dogs to be dogs, and everything we do is dog-first. Dogs are our moral compass.
Our centres are divided into classes based on size and play style such as Agility Adventures, featuring agility obstacles to unlock the doggy senses and Curiosity Corner with a sensory zone and open spaces to run and play with canine companions.
Purpose of the role
As a Carer at Bruce’s you get to spend the day in the field with the dogs ‘Unleashing Happiness’, providing mental and physical stimulation for the dogs, ensuring they have the most amazing and safe time!
Key responsibilities
- Supervising and providing mental and physical stimulation for the dogs, including: playing with dogs, walking dogs, supervising dogs swimming in the pool and being attentive to nervous or fearful dogs.
- Demonstrate our Values at all times; Caring, Reliable, Positive and Passionate
- Monitoring dog behaviour, disengaging unwanted behaviour as well as notifying team and manager
- Moving equipment between fields
- Chatting to clients that may visit the Day Care Centre
- Chatting to customers that drop off and pick up their dog from the Day Care Centre
- Delivering the weekly engagement plan by following the brief given by enrichment champions. This also requires using your initiative but never at the cost of the dog’s safety or dog to Carer ratio
- Bathing, washing and towelling dogs prior to drop off
- Assisting the drivers and boarders loading and unloading dogs into the doggy buses
- Keeping the fields clean of any dog faeces
- Cleaning and maintaining the indoor areas, outdoor areas, office, pools, agility equipment
- Moving equipment between fields
- Taking pictures of the dogs in each of the fields and uploading them onto albums in the CRM and tagging the individual dogs in photographs to be sent to customers
- Assisting a Bruce’s driver to collect dogs from owners’ houses using a company doggy bus
- Covering the driver role if required
Ideal candidate
The role of a Carer is mainly spent outdoors in a field in all weathers so you will need to be happy in an agricultural environment in the rain, wind and sun! The ideal candidate would be someone who;
- Enjoys dogs company and be comfortable handling dogs
- Is happy working outdoors, in all weather
- Can demonstrate and deliver pawsome customer service
- Is well presented, well spoken with good communication skills
- Can demonstrate reliability and is trustworthy
- Is happy to have a CRB check as required
- Has a passion for working with dogs and be able to demonstrate this
- Works well in a team, is able to multitask and work proactively
- Has a clean driving licence
What you get in return
- Lots of dogs to play with and cuddle!
- Membership to LifeWorks, the world’s largest employee assistance programme
- Membership to Bravo Benefits our benefits platform to include cycle to work, retail discounts and loads more
- Subsidised uniform e.g.quality Welly Boots
- Plenty of pizza days, periodic get together s and social fun (where possible!)
- Working in an idyllic, rural location
Job Type: Full-time
Salary: £23,998.00 per year
Benefits:
- Cycle to work scheme
- Wellness programme
Schedule:
- Day shift
- Monday to Friday
Application question(s):
- Are you happy to work outside in all weathers?
Experience:
- dog handling: 1 year (preferred)
Licence/Certification:
- Driving License (required)
Work Location: On the road