Job Description
Campus Lead
Knutsford
Competitive salary with excellent benefits – please contact the recruitment team for this information. Although we don’t advertise our salaries, you won’t be disappointed!
Job Description
An exciting opportunity has arisen for the role of Campus Lead, leading, supporting, overseeing and developing every aspect of the operational delivery of total Facilities Management within a cutting-edge environment.
This campus environment is already established however it is currently going through a major transformation that will require a high calibre individual that can showcase talent and transitional ability.
The job holder’s focus will be on setting the highest standards across all areas and services this includes Front of House, Curated Experience & Events, Engineering, Housekeeping, Fabric, Landscaping, Mailroom and Catering teams to ensure the delivery of an aligned, consistent, high-quality service, taking into account the needs of the client, customer and colleagues. The job holder will assume operational accountability for service delivery at our clients.
The successful applicant will be highly motivated, driven and hold the required focus to play a key role in developing and leading a high performing team.
They will also be expected to liaise on a frequent basis with our core client, to ensure that they are briefed on aspects premises strategy and change initiatives which will support them in establishing and nurturing a mature and professional relationship with our key and senior stakeholders across the site.
Key Responsibilities
- Lead, manage and oversee all aspects of the day to day ISS operations
- To work with the management team to ensure allocation of projects, events and day to day activity is fairly allocated and provide support throughout the planning and delivery of each activity
- To plan and deliver business plans, strategies and relevant projects to ensure the business continues to grow, develop and remain at the forefront of the industry
- To be a regular presence at events, contracts and project work, monitoring and helping to ensure that the delivery matches ambition and promise
- To line-manage the management team, to ensure the smooth running of the company
- Work with the management team to develop and implement strategies that will lift standards and raise the overall authority that ISS has, enabling the company to rise to the next level
- Develop and implement strategies to allow ISS to effectively navigate the daily onsite activity and make the most of what ISS can offer
- Work with the whole team to ensure high customer satisfaction
Professional and personal competencies/qualifications
- Demonstrates track record in branded operations in either retail or hospitality industries but preferably both
- Demonstrable experience of running a similar operation in terms of scale and ambition (Catering Turnover in the region of £2m per annum)
- Can demonstrate roles where has lead, motivated and developed large teams (200+) from diverse backgrounds and skills sets
- 5 years’ experience working in an operational management role with financial and commercial accountability
- Experience at interfacing at all levels throughout an organisation, gaining and maintaining credibility with all people – clients (cross-organisation – Board Room to Boiler Room), suppliers, staff
- Requires specialist high degree of initiative, creativity
- Numerically and financially strong with a great head for control and financial success
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
If you have any further queries regarding this role, please contact the Resourcing Team on 0330 311 2739
Job Types: Full-time, Permanent
Schedule:
- Day shift
- Monday to Friday
Work Location: One location
Reference ID: 104918