Job Description
Household / Department
Royal Collection Trust
Section / Branch
Visitor Experience
Location
Windsor Castle
Contract/recruitment type
Permanent
Starting salary
£10.90 per hour, plus lunch and training provided
Hours of work
Full time (37.5 hours, over 5 days) and part time contracts available, including regular weekends and bank holidays.
About the role
It’s learning the fascinating stories behind every product on display
It’s working as one to achieve impressive targets. And it’s playing a part in helping millions enjoy Windsor Castle. This is what makes a retail role with Royal Collection Trust so different.
Joining our enthusiastic Retail team you’ll be an important part of every visitor’s day, delivering exceptional customer service across several shops and seasonal operations at Windsor Castle.
You’ll greet and engage with customers, helping them with their shopping and enriching their overall experience.
The range of customers you’ll serve will be vast, and their needs varied. Yet, you’ll take every opportunity to maximise sales.
Many of our products are made exclusively for us, and you’ll learn about the inspiration and context behind each one. And helping with various promotions, seasonal ranges and shop displays, you’ll build up your knowledge and sales expertise.
And providing a service as memorable as your surroundings, you’ll feel inspired to consistently deliver the very highest standards.
About you
You’ve worked in a retail or customer-facing role before, and able to strike the perfect balance between sales and service, you’re exactly who we’re looking for.
An outstanding communicator, with a warm, enthusiastic and friendly personality, you’ll always deliver an outstanding level of customer service.
You’ll also be a fantastic team player, and will enjoy working with your colleagues to achieve sales targets together.
What’s more, you’re able to think on your feet, a key skill, considering you’ll never know who’ll come into the shop next.
This is your opportunity to develop your retail skills and deliver the exceptional.
We have full and part time (4 or 3 days) contracts available.
Inclusion and Diversity matter at the Royal Household and we seek applications from the widest pool of talent. Our exceptional visitor experience is only made possible by a diverse and multitalented team who work seamlessly together.
Interview date
March 2023
Job Types: Full-time, Permanent
Salary: £10.90 per hour