IMOS Support Manager
Permanent/ Full time 38 hours per week
RNAS Culdrose: Helston, TR12 7RH
Competitive salary plus benefits
Serco have an exciting opportunity for an IMOS Support Manager to be based at our site at RNAS Culdrose located in Helston, Cornwall.
Serco are proud to support the IMOS (Integrated Merlin Operational Support) at Royal Navy Air Station Culdrose, that delivers services ranging from the repair and maintenance of Military aircraft- and off aircraft support services. Culdrose is one of the Navy`s two principal air bases, and one of the busiest military airfields in the UK.
Our Support Manager leads a team across the RN Portfolio for Serco (AESAS and IMOS contracts) with a significant focus on personnel and operational capability, ensuring excellent service to the customer, strong financial returns, service improvements and business growth. You will lead all operational activity, inspiring and developing your team, embracing our Values in both thought and action, and ensuring that policies and processes are in place, in line with the Serco Management System, to govern your areas of responsibility, mitigate risk and meet all business and legislative requirements.
Additionally, you will be responsible for building and managing relationships with customer stakeholders, deliver a culture of innovation and continuous improvement and ensure value for money.
Main Accountabilities:
Oversee the management and operational delivery of teams in the IMOS organisation, ensuring effective governance control, to enable sustained ability to meet contractual obligations.- Be responsible for the establishment and operation of an organizational structure, in terms of personnel, procedures and geographical layout that provides a sound framework for safe efficient and effective engineering activity.
- The management, care, custody and security of all personnel and equipment assets within their charge.
- Ensure that the required engineering standards and authorised practices are employed across their teams.
- Ensuring that an integrated Quality Management System and Quality culture exist.
- Identifies and implements strategic service improvements across the Contract.
- Manage and develop the customer base providing our customers with innovative solutions and capability options to support their transformation plans and business goals.
- Identify organic business growth and works closely with the Contract Lead to identify and deliver new growth on the Contract.
- Provide inspirational leadership, to ensure our employees understand and adopt our business strategy and plans so that they are successfully delivered.
What you’ll need to do the role:
Be an experienced Aircraft Engineer.- Have a minimum of 10-years’ experience in either a Civil or Military aviation environment.
- Knowledge of MAA, CAA & EASA Part 145 Regulations/Approvals.
- Understanding of all Civil and Military Airworthiness Safety Regulations
- Proven leadership and management skills, able to enthuse, inspire and engage.
- Creative thinking, able to develop business improvement ideas and innovate.
- An excellent communicator, with well-developed presentation skills and a first-class influencer.
- Capable of thinking and working both strategically and operationally.
- Capable of developing partnerships and professional relationships with customer, sub-contractors and key stakeholders.
- Excellent problem-solving skills.
- Knowledge of health and safety in the workplace.
What we offer:
Up to 6% contributory pension scheme.- Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
- A safe and supportive culture.
- Interesting and enjoyable work.
- A company passionate about diversity and inclusion.
- Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities.
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Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.
At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Silver Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
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