Job Title: Assistant Shop Manager
Job Location: Galashiels
Salary: £20,909 per annum
Hours: 35 per week
Contract Type: Permanent
Are you a retail superstar who is passionate about helping make a difference?
The British Red Cross is looking for a dynamic Assistant Shop Manager to join our friendly charity shop team in our Galashiels Shop. This is a fantastic opportunity to further develop your retail skills whilst contributing to our cause of helping people in the local community, across the UK, and abroad.
"I'm not delivering to a profit target to enhance someone's personal wealth - I'm making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
A day in the life of an Assistant Shop Manager will involve:
- In this hands-on role, you will support the shop manager to run a profitable, customer-focussed shop that is the 'window of the British Red Cross' on the high street.
- From working on the shop floor, to coordinating activity “behind the scenes”, no two days are the same.
- Alongside the shop manager, you will help to create a brilliant shopping environment and provide an excellent customer experience in store.
- Alongside the shop manager, you will help to create a brilliant shopping environment and provide an excellent customer experience in store.
- You will support the manager to oversee a team of dedicated volunteers, supporting their induction, management, and development.
To be a successful Assistant Shop Manager, you’ll need:
- You’re a retail superstar with the experience and know-how from working in a shop environment.
- You're a people-person who enjoys providing an excellent customer experience, supporting a team, and meeting people from all walks of life.
- You're commercially savvy who has a good understanding of financial targets and measures, alongside proven IT skills.
- You’re a flexible worker.
The closing date for applications is 23.59 on the of 5th July 2023. Please note, we reserve the right to close applications early, given high volume.
In return for your commitment and expertise, you’ll get:
- Holidays – You’ll get 36 days annual leave (including bank holidays) and the option to buy an additional 5 days leave.
- Pension scheme – We offer up to 6% contributory pension.
- Flexible working – We will do what we can to make sure you work in a way that suits you
- Learning & Development Opportunities – We are one of the UK’s largest charities and have a wide range of career opportunities. We also provide comprehensive learning opportunities for staff to develop themselves.
- Discounts – You’ll have access to brilliant discounts through the Blue Light Discount Card and our own employee benefits platform.
- Wellbeing Support – Staff wellbeing is always priority. You’ll have access to mental health and wellbeing support.
- Team Working – You will be working as part of a team that is supporting our mission of helping people in crisis.
- Cycle2Work – The cycle to work scheme enables you to lease a bicycle.
- Season ticket loan – We offer an interest free loan to buy a season ticket for travel between home and work.
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
Connecting human kindness with human crisis