Job Description
JOB DESCRIPTION
Title:
Legal Assistant/paralegal
Salary & benefits:
Salary at competitive rates and dependent on experience
22 working days’ annual leave
Employer’s Pension Scheme
Firm wide bonus scheme
“Work from home” financial contribution scheme
Flexible working
Location:
Bristol/Cardiff office
Reports to:
Head of Department / Partners
Purpose:
To support the Head of Department/Directors in the provision of legal services by providing legal and administrative assistance to fee earners and clients.
Key Responsibilities
- To assist fee earners in the management of their caseload by actioning legal procedures as directed by the fee earner.
- To assist fee earners in the management and progression of their caseload by dealing with file related queries either face to face or by telephone.
- To assist fee earners in the processing of matters in a timely and cost effective manner.
- To support fee earners in the maintenance of files by effective file management.
- To ensure that clients are dealt with efficiently and politely and that appropriate legal matters are raised with the fee earner.
- To attend to clients, taking instructions, and conducting letter and telephone enquiries as necessary.
- Assist in the opening of client files and updating their records onto the case management system.
- Provide general administrative support in the following areas: photocopying, faxing, scanning, binding documents and deeds, filing and archiving.
- Provide support with Land Registry searches and other searches as required.
- To ensure that billing takes place promptly and that outstanding balances are collected as soon as feasible.
- To use the correct Practice procedures and systems in order to manage cases effectively and in accordance with the firm's standards and legal requirements.
- To improve and enhance the firm's client base by effective liaison with existing clients.
- To maximize the firm's potential to cross - sell services by identifying appropriate opportunities.
- To manage own work allocation, productivity and quality of work under supervision.
Personal Qualities
Managing Yourself
- Self-motivated and willing to take responsibility for organising your own activities to ensure that all targets and quality standards are met.
- Copes effectively in demanding circumstances
- Good time management, adopting a flexible approach to work.
- Demonstrates persistence and commitment to completing tasks and objectives.
- Delivers work output to the required standard.
- Pays attention to detail and quality of work.
- Demonstrates a commitment to improving working practices and supports company plans and policies.
Working with People
- Ability to build and maintain working relationships with others and act as a role model for the values of the Firm.
- Operates effectively as part of a team encouraging others to contribute ideas and seek improvements.
- Willing to offer help to all colleagues to ensure company success.
Problem Solving
- Demonstrates sound judgement and good decision making when dealing with problems.
- Able to identify a problem arising and can develop a solution or take the correct course of action.
- Knows when to seek guidance or further input from others before taking action.
- Checks that information is accurate and complete.
- Looks for new solutions to problems as well as tried and tested methods.
Communication Skills
- Able to express oneself both orally and in writing in a clear and constructive way.
- Willing to ask questions, listen to others views and accept advice.
- Willing to contribute ideas and seek improvements.
- Good client / introducer handling skills both by telephone and face to face.
Experience Required
Essential
- Practical experience of working in a legal office environment.
- Practical experience of working in an office administration capacity.
- Practical experience of handling client enquiries both face to face and by telephone.
- Computer literate with good keyboard skills and used to word processing packages (preferably Microsoft Word).
- Practical experience of property transactional work
Job Types: Full-time, Permanent
Salary: £21,000.00 per year
Benefits:
- Free parking
- Health & wellbeing programme
- On-site parking
- Work from home
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Cardiff, CF23 8RB: reliably commute or plan to relocate before starting work (required)
Experience:
- conveyancing/buy to let: 1 year (preferred)
Work Location: Hybrid remote in Cardiff, CF23 8RB
Application deadline: 28/06/2023
Reference ID: Legal Assistant/Paralegal
Expected start date: 26/06/2023