Job Description
Join our Building Supervisor team as a Corporate Security Officer where you’ll be responsible for the security and front of house for CAE’s Helicopter Training Facility. Based at RAF Benson in Oxfordshire, CAE delivers helicopter training for the UK and partner militaries, and you’ll play a key part in ensuring the safety, security, and day-to-day operation of the training centre.
We’re looking for you to be customer-focussed and reliable, able to provide excellent customer service during the day to our colleagues, clients, and contractors, while working on your own to manage the security of the facility during the night shifts.
This is a shift-based role and includes both day and night shifts. The shift pattern is 2 days on, 2 nights on, followed by 4 off (12 hour shifts).
The role we are offering you
- Acting as key point of contact for the facility during both day and night shifts
- Managing the front-of-house during day shift, including welcoming customers and visitors, monitoring contractors, and operating the switchboard
- Managing site security during night shifts and weekend shifts, including regular building and perimeter patrols (involves lone-working)
- Conducting building walkarounds checking for plant operation, leaks, hazards, and safety issues
- Supporting Administrative staff and providing cover during relief/ break periods
- Ensuring CAE is professionally represented when answering calls, emails, switchboards, and responding to or distributing messages
- Obtain and maintain SIA license, first aid, and fire marshal training qualifications (company funded)
- Supporting staff engagement activities and initiatives
- Work as part of a shift pattern of 12 hour shifts (2 days, 2 nights, 4 off)
- Outside of the shift pattern maintain a rostered two-week standby period, supporting shift cover in this period where required
Our ideal candidate has:
- Excellent customer service skills, ability to communicate in a professional and courteous way with customers and clients
- Experience with corporate site security (ideally with existing SIA license)
- Proficient with basic technology (MS Office, switchboards, phones)
- Ideally some experience in a front-of-house or customer facing role
- Ability to achieve and maintain training/ licenses (SIA, first aid, fire marshal, security clearance)
Location:
RAF Benson, Oxfordshire (OX10 6AA)
Working hours and shift pattern:
12 hour shifts
2 days on, 2 nights on, then 4 off
Following the 8-day rotation, you’ll then be on a two-week standby where you may be required to cover absences/ holidays. You need to be able to reach the site within 2 hours during this standby period.
We operate 365 days a year including bank holidays and weekends
What kind of person will succeed in this team?
We’re looking for you to have great communication, professionalism and customer service skills. Your role will have a real mix of direct customer service during the day as well as lone-working during the night and weekend shifts. Therefore we need someone with the flexibility to reliably remain calm under pressure, make the right decisions, and support colleagues and customers to ensure the continued operation and safety of the facility.
CAE offers:
- Shift allowance in addition to salary
- Paid overtime (outside of 2-week standby period)
- Private health insurance
- Healthcare cash plan
- Employee stock purchase plan
- Pension scheme
- Electric Car & Cycle to Work schemes
- Life Assurance
About us
With over 10,000 employees located in 35 countries, CAE is a global leader in training for the civil aviation, defence and security, and healthcare markets. To learn more: www.cae.com
Security and license requirements
You must be able to obtain or transfer SC clearance (likely to require 5 years of UK residency). You may also be able to transfer non-UK security clearance from overseas.
You must also be able to obtain and maintain SIA license (company funded)
Job Types: Full-time, Permanent
Salary: £28,537.69-£29,650.47 per year
Benefits:
- Company pension
- Employee stock purchase plan
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
Schedule:
- 12 hour shift
- Day shift
- Night shift
Work Location: In person
Reference ID: 98918