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OSI Systems, Inc.

Field Service Engineer - Newcastle Upon Tyne

Id Job: 31727a4

🏢 On-site
💼 OSI Systems, Inc.
📍 Salfords, England
🕒 2 days ago
💰 30000 – 33600 GBP ANNUAL

Job Description

Overview

Rapiscan Systems is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high-threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low-, medium-, and high-energy X-ray technology—or multiple X-ray technologies—to address each customer’s unique security application requirements. Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best-in-class imaging, high reliability, and operator satisfaction, to help customers find threats and contraband with ease and confidence

Role Overview
Installation, repair and maintenance support of mainly the Rapiscan’s ADS / CT products in the UK & EMEA, but also providing support for the full range of the Checkpoint & Trace products.

Responsibilities

  • Installation and service support of Rapiscan’s ADS / CT products at customer’s premises, primarily at Newcastle Airport but may include other locations throughout the UK and overseas.
  • Routine preventative and breakdown maintenance of the Company’s equipment at customer premises in the UK and EMEA.
  • Provide out of hours standby cover as part of established teams.
  • Carry out basic Operator and Technical training when required at customer premises.
  • Carry out site surveys and advise customer on technical matters prior to installations.
  • Learn the basics for the full range of the Checkpoint & Trace products, so assistance can be given to other teams.
  • Provide feedback to Engineering, Product Line Management and QA as part of our continuous improvement programme.

Qualifications

  • Previous working in a customer facing environment would be beneficial.
  • Electronics and Computer experience essential, along with working knowledge of Microsoft office related programs.
  • Must have qualifications in subjects relevant to the role.


OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.

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