Job Description
Roger Oates Design is a thriving luxury flooring business with locations in Herefordshire, Devon and London. Established over 30 years ago we are synonymous for our hand-woven striped runners and floor coverings. Our products are produced using traditional techniques to ensure an unrivalled quality for our discerning client base.
We are currently looking for a full-time Sales Consultant to join our London team.
You will need to be dynamic and be able to provide exceptional customer service whether in person, on the telephone or by email. Confident with strong organisational and administration skills, you must be detail orientated with a positive attitude towards sales growth. The candidate should be dedicated to working in a small team environment, be able to demonstrate initiative and be able to communicate professionally at all levels.
Daily tasks include but are not limited to:
- Develop and maintain strong relationships with existing and new clients in person, over the phone and via email
- Manage all aspects of the quote and order process efficiently
- Organise installation dates and liaise with installers
- Communicate effectively with both trade and retail clients
- Respond promptly to all enquiries
- Process sample requests
- Maintain the appearance of the showroom
- Support the Managing Director and Office Coordinator in daily tasks
The ideal candidate:
- Detail orientated with a high attention to accuracy
- Efficient in MS Office with a high level of literacy, numeracy, and organisation
- An understanding and appreciation for quality and efficient service to high-end clientele
- A high level of practicality with a hands-on approach
- Positive and energetic “can do” attitude
- A fast learner, proactive and self-motivated
- The ability to work independently and thrive under pressure combined with the commitment to being a team member
- Strong problem-solving skills
- An interest in interiors/design
- High standards of personal presentation
Details:
Location: Chelsea Wharf, London, SW10 0QJ
Hours of Work: 37.5 per week, 09.00 – 17.00 Monday to Friday including 30 mins unpaid for lunch. Rotational Saturday working will be required where a day in lieu will be provided to maintain a working week of 37.5 hours. You may be required to work additional hours during busy periods.
*Full product training will be provided.
Company Benefits:
- 22 days annual leave (increasing with length of service) plus bank holidays
- Company sick pay scheme
- Free fresh fruit weekly
- Refer A Friend scheme
- Generous Staff Discount Scheme
- Wellness Programme
Job Types: Full-time, Permanent
Salary: £25,000.00-£28,000.00 per year
Experience:
- Sales: 1 year (preferred)
Work Location: In person