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The post holder is required to provide reception duties for the Outpatient Department (OPD) and Virtual Clinic waiting areas and toprovide administration and clerical support for the services, some of which may be non-routine.

• The post holder is required to provide reception duties for the Outpatient Department (OPD) and Virtual Clinic waiting areas
• To provide administration and clerical support for the services, some of which may be non-routine
• To ensure clinics are cashed up in a timely manner and book follow up appointments for patients after their OPD appointment as required
• To deliver a responsive, sensitive and courteous approach to all patient and service users in a busy and potentially stressful environment
• The post holder is expected to rotate between the Outpatients reception desks and the Virtual Clinic reception on a rota basis.

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