Job Description
We launched our world-first inland surf lagoon - Surf Snowdonia - in 2015, and quickly established ourselves as one of the most exciting adventure destinations in Europe. In 2019, we unveiled our new Adventure Parc Snowdonia brand, as well as a trailblazing (and award-winning) indoor adventure hub, Adrenaline Indoors.
In 2021, we opened the doors to our stunning new 106-bedroom Hilton Garden Inn, and a luxurious indoor/outdoor Wave Garden Spa. We also launched showstopper new adventures including an outdoor pump track and carver skate bowl.
We are now looking for Lifeguards whoshare our passion for adventure, hospitality and world-class customer service. We value hard working, positive team players who are committed to delivering an incredible experience for our guests. Want to be part of the adventure? Take a look at the full job description below.
Job Purpose
The role will be working in a dynamic environment, responsible for the supervision and safe running of all Surfing and lagoon operations, ensuring customers receive an outstanding customer experience.
Main Duties and Responsibilities
- Be a key player in the safe and appropriate operation of the Surf Lagoon activities
- Be focused and vigilant ensuring each customer is monitored constantly during their surf session
- Carry out rescues should customers get into difficulty
- Deliver exceptional levels of customer satisfaction
- As required, carry out appropriate safety checks of equipment
- Maintain a tidy and proper working environment for all staff and customers
- Confidently deal with and report any first aid and incidents
- Attend frequent training sessions
- Any other duties as appropriate
Key Skills / Experience Requirements
- An energetic, confident, friendly and motivated personality
- Currently hold or willing to work towards the SLSGB or SLSWA beach lifesaving certificate
- Highly focused on delivering excellent customer service
- A good level of personal fitness - (The ability to swim 400m in 8 minutes)
- High levels of focus and concentration
- Ability to work using your own initiative, autonomously as well as part of a team
- A flexible approach to work with a positive attitude
- Flexibility to work a variety of shifts between 8am-8pm. Our busiest times are weekends and school holidays, hours will reflect this
- Welsh speaker - desirable
Additional Information
- Training and support to succeed in your role
- Flexible hours
- Pay rate that exceeds the National Minimum Wage
- Great benefits including staff surf, Ninja Assault access and family and friends discounts
- Food and beverage discounts
- Access to our Employee Assistance Programme
Type of Contract: Seasonal, hours to be discussed at interview.
Job Types: Full-time, Part-time, Fixed term contract
Salary: £11.00 per hour
Schedule:
Ability to commute/relocate:
- Conwy LL32 8QE: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person