JOB MISSION
E-Business Logistics & Supply Planner plans and manages e-business (e-retail and e-commerce) logistics and supply processes including co-packing, inbound, warehousing, customs/tax and outbound scope. The person oversees the stock accuracy, the control of product flows and 3PL invoicing. E-Business Logistics & Supply Planner actively seeks of service and processes improvements in correlation with cost efficiency and contributes to existing and new projects. In this role, the E-Business Logistics & Supply Planner will also support in managing the logistics service provider relationships to secure logistics execution and match expected service level at defined costs.
RESPONSIBILITIES OF THE ROLE
Stock Management
- Master Data setup (new SKU extension on SAP, MHUK products database management, etc.)
- Stock accuracy – Ensure inventory reliability and accuracy (all types of product categories but mainly Finish Goods)
- Management of all logistics flows related to e-retail and e-commerce:
o Inbound management – On-time in full stock landing at 3PL and retail boutiques, EDI checks, Physical and system stock discrepancies management
o Stock Transfer Orders management between MHUK plants including Inbound and landing management at e-commerce and e-retail plants
o Warehousing and Supply Management – Based on Forecast, set stock levels to maximize e-business sales and minimize inventory
o Returns and Claims management, Destruction, Customs and Tax
o 3PL and MH Maisons Logistics Coordination
o Collaboration with Marketing, Demand Planning, Logistics, and Maisons
o On-time in full stock landing at 3PL, EDI checks, stock discrepancies management
o PO creation, monitoring and reporting to Finance
- Management of co-packing activities including creation of BOM
Service Performance OTIF
- Monitoring the Customers’ supply processes, identifying bottle necks and the root cause of potential failures.
- Being the active part of the continues improvement process
- Ensure the communication between internal stakeholders (demand planning, customer service, IT, sales...) and third-party logistics operations, monitor daily activities and alert if a problem arises
- Collect and verify data and KPIs, participate in the periodic performance reviews with subcontractors to identify improvement actions to optimize costs and level of service.
- Be the contact point for Quality Claims management with internal stakeholders, Maisons and customers.
Projects
- Drive and support e-Retail/Com/POSM move from Staci to MHUK dedicated warehouse
- E-commerce & Retail – Responsible for end-to-end process including operations strategy, best practices definition and implementation, etc.
- IT projects – Identifying areas of improvement, coordinating projects and implementation
- Support new products launches
Analysis and Reporting
- Run e-business monthly reporting (stock position, goods in transit, stock movements, packaging usage, etc.)
- Run the monthly consolidation and analysis of e-business KPIs (service, costs, efficiency of processes, etc).
Tools and processes
- Actively contribute to projects by bringing expertise and commitment
- Support for evolutions on tools, processes, models considering state of art
- Formalize the know-how and documentation
