Job Description
We are currently seeking Aviation Security Officers to join our busy team on a part-time basis to work as part of a busy team to deliver great customer service and aviation security to all airport users. You will search baggage, passengers and airport staff, as well as patrol and guard areas within the airport to ensure that the airport, aircraft, passengers and airport staff are safe and secure at all times.
The successful candidate will be required to work flexible hours to include weekends and unsociable hours, to meet the challenge of seasonal business. This may require the working of additional hours during the summer season and reduced hours during the winter season. The basic salary will remain consistent across all working months.
Reporting to the Security Supervisor the successful candidates will be required to provide a positive greeting and a high level of customer service to all airport users including internal and external customers. As such, all candidates should be able to demonstrate excellent communication and customer service skills experienced in a customer facing environment.
Although aviation security experience is desirable it is unlikely that you would ever have the relevant security experience for these roles unless you have previously worked at an airport, so full training will be provided to the successful candidates to ensure that they have the knowledge, skills and confidence required to carry out this vital role. We are seeking candidates who are able to :
- Communicate directly and clearly to both colleagues and passengers.
- Have experience in a previous customer service based role.
- Demonstrate exceptional customer service at all times.
- Be enthusiastic, pro-active and have an excellent attention to detail.
- Be able to work both individually and with other members of the team.
- Be successful in carrying out multitasking duties.
The main duties of the position will include:
- To carry out all types of searches as required for aviation security;
- To operate the x-ray equipment to screen all luggage for both the cabin and hold including other items being carried into restricted areas
- To manually search luggage and items when appropriate to ensure no prohibited items are taken into the restricted zone
- To search vehicles and items when appropriate to ensure no prohibited items are taken into the restricted zoneTo check identification or travel documents for all passengers, staff and airport users requiring access to restricted areas
- To consistently treat passengers, staff and crew with courtesy and respect providing excellent customer service and assistance when required.
- To patrol the terminal and airside areas to ensure that the terminal is secure and the safety of the Airport and passengers
All of these duties require standing bending and long periods of time spent standing and walking.
Other Requirements of the position:
- Excellent communication and interpersonal skills with an ability to follow procedures
- A calm, organized and logical approach
- Ability to multi-task and prioritise and a proactive approach.
- Right to work in the UK.
- 5 years’ previous work history, along with completion of a criminal record check and counter terrorism check prior to starting (essential).
- Excellent communication skills– both oral and written – experience gained in a face to face customer service environment
- Attention to detail
- Flexible according to operational needs
- Good administration skills, including basic computer skills
- Clean driving licence
What’s on offer:
Starting rate of pay is £10.42 per hour, £16,255.20 – Pay award pending for April 2023 – rate will rise to a minimum of £11.32 per hour – £17,659.20 per annum for a 30 hour week once pay negotiations have concluded.
- Life Assurance
- Workplace pension scheme
- Free on-site parking whilst on duty
- Free Airport parking when you go on holiday (subject to availability)
- Cycle to work scheme
- Discounts on Fred Olsen Holidays
- Discounts with Airport retailers including the Navigator Restaurant and regular employee sales at World Duty Free
- Comprehensive training package and Fantastic career development opportunities
- Full uniform provided
If you are interested please e-mail your CV along with a covering letter/e-mail explaining why you would be suitable for the role to [email protected]
Please note: If you have not heard from us within four weeks please assume your application has not been successful on this occasion.
All applicants must have the right to work in the UK, undertake a Criminal Record check and provide 5 years of checkable referencing history
Job Types: Full-time, Part-time, Permanent
Part-time hours: 30 per week
Salary: From £10.42 per hour
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Life insurance
- On-site parking
- Sick pay
Experience:
- security: 1 year (preferred)
Licence/Certification:
- SIA (preferred)
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person