Job Description
Northern Soul is on the hunt for a Restaurant Manager who is looking for a new challenge. We want you to run with, grow and develop the business to even grater things!!
Who Are we?
A highly regarded Manchester independent with a reputation for serving up great quality comfort food (with a slight emphasis on cheese!!), with a main focus on delivering exceptional customer service, our staff are the driving force behind this regardless of position. Did we mention we play a little bit of Northern Soul for good measure to match the pace of the restaurant?!
What are we looking for?
Your mission is to be the one that supports and drives the team to be better every single day through having a hands on approach in the day to day operation. The Northern Soul ethos is to take a simple concept and deliver on every single element; quality, value for money, first rate service and an environment both enjoyed by staff and customers alike.
An experienced, personable, passionate and inspiring leader, with an entrepreneurial drive who will take the challenge and develop the restaurant as your own. You'll inject your positive ‘can do’ attitude into every moment you’re in the venue and provide leadership to ensure constant delivery of overall excellence.
You must have experience at the same level in a similar high-volume site with a high level of passion for great food. You must be customer service focused, a poor customer experience should make you feel worse than being hit by a bus on a Wet Wednesday in Wigan!
As part of your role you will
- Report directly to the Head of Operations and Directors and liaise
- Be the authority on all things polices and procedures and be the key decision maker within the restaurant
- Have careful budget management of stock and staff costs
- Complete end of day and weekly business reports and deliver results, bi weekly with senior management
- Take charge of ongoing staff development
- BE ACE, BE FAIR, STRIVE FOR SUCCESS AND DELIVER WHAT YOU SAY, YOU ARE GOING TO DO!
Qualifications and Experience
- Evidence of at least 4 years experience of high volume, fast paced, high performance environment
- 3 years + in a senior management role
- Level 2 in Health and Hygiene (ideally)
- Kitchen experience or an idea of the workings of a kitchen ideal
- Financial and numeracy skills
- Proven track record of hitting weekly targets and reporting back to head office accordingly
What’s in it for you, we hear you ask? Well…
- Competitive salary (£30,000-£32,000pa)
- Quarterly bonus based on KPIs
- We are predominately a daytime business, so no late nights!
- Company pension
- Food and drink on shift, plus discount for friends and family
- Full time, permanent
- 28 days holiday (plus guaranteed days off; Christmas day, boxing day and NYD)
- Working for an small independent, who are passionate about what they do
- Progression and growth within an expanding company (we have lots of exciting things happening in the next 6 months!)
- Having your own input in shaping this progressive brand
Job Types: Full-time, Permanent
Salary: £30,000.00-£32,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Supplemental pay types:
Experience:
- senior management role: 3 years (required)
- high volume, fast paced: 3 years (required)
Licence/Certification:
- Level 2 Health and Hygiene (preferred)
Work Location: In person
Reference ID: GM23