Digital Product Owner - Strategy & Innovation
Digital, Consumer, EE – Please note this role will be based in our London office 3 days a week ( Flexible / Hybrid )
Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and for our communities. We need you to help us do this.
Why this role matters:
Be part of the transformation of our user experiences. You’ll be responsible for bringing forward our strategic goals by breaking them down into working experiments for rapid validation. Bringing digital expertise and a product mindset to strategy, with our goal being to improve differentiation and productivity.
You'll operate at the squad level, leading a cross-functional team of colleagues, and creating world-class connected experiences. You'll influence the experience of millions of customers.
The exact digital product or journey in the scope of any of our roles will evolve over time. You’ll be assigned to a squad based on a combination of your background, development needs, interests and business needs. We have a variety of squads that range from improving our BT and EE journeys and products and conversational commerce to delivering API and services.
What You'll Be Doing
- You'll inspire, coach and guide a squad to ensure the delivery of outcomes to support the customer and business
- You'll nurture partnerships with stakeholders and collaborate with them to achieve the product vision
- You’ll facilitate the exploration of new opportunities, emerging tech and innovation
- You'll be ruthlessly customer focussed by interrogating customer insight and data to identify key customer needs whilst supporting business priorities
- You’ll contribute to shaping visions and strategies and define and evolve objectives and key results for your squad
- You'll input into your squad strategy and prioritise a backlog to support this with a positive value-to-effort ratio
- You'll leverage the squad's skills to collaboratively discover and iterate solutions that are valuable, usable, feasible and viable
- You'll measure and clearly communicate your product’s performance and demonstrate how this contributes to the digital and business objectives
We'll also need to see these on your CV
- Coach, mentor and provide feedback where appropriate.
- amplify and accelerate strategies by evolving hunches into business hypotheses
- you’ll be interested in the 10x opportunities over the incremental
- To think big and beyond the day to day.
- Understands and applies lean principles of rapid build / measure / learn cycles.
- Works with peers, scrum teams and business stakeholders to maximise value created by squad.
- Sound understanding of what creates value and what does not.
- Relentlessly campaigns to enhance customers’ lives.
- Has a thirst to understand and learn their product’s features and technical composition. Is aware of new technologies and the potential they provide.
- Does everything within their tribe’s control to deliver what was promised and ensures operational vigilance. But understands when to push back.
- Data-driven, consuming data and insight, utilising this to drive great customer experiences.
Benefits
- Competitive salary
- 25 days annual leave (plus bank holidays)
- 10% on target bonus
- Life Assurance
- Pension scheme
- Private Medical cover
- Share save scheme
- 50% off BT and EE mobile pay monthly or SIM-only plans
- Exclusive colleague discounts on our latest and greatest BT broadband packages
- BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
- 30% discount for friends and family on EE mobile pay monthly and SIM only plans
About BT
BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.
We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.
So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT
How To Apply
It's easy to apply online; you just need a copy of your up-to-date CV and to follow the step-by-step process. Don't worry if you need to make changes - you'll have the opportunity to review and edit your work on the final page. We look forward to receiving your application