Job Description
EXCELLENT PAY AND BENEFITS!
Be a part of one of the most successful financial institutions in the country!!
Star One Credit Union is Silicon Valley's largest, member-owned financial institution and offers financial services to more than 121,000 members worldwide. With assets over $11 billion, Star One is the largest credit union based in Silicon Valley and ranked 19th in total assets among more than 4,900 credit unions nationally. For nine years in a row, Star One has been ranked #1 by the Credit Union National Association for providing the highest direct financial benefit to the members we serve.
We offer AMAZING BENEFITS that help keep our employees healthy and shining bright!!!
- 401(k) Plan, Match, and Profit Sharing
- Annual Wellness Benefit
- Education Assistance
- Employee Loan Discounts
- Medical, Dental, and Vision (Effective date of hire)
- Paid Holidays
- Paid Time Off Program
- Staff Incentive Variable Pay (Bonus)
Job Title: Personal Banker
Hours: Monday-Thursday 8:45 am - 5:30 pm, Friday 8:45 am - 6:30 pm, and rotating Saturdays 8:45 am - 2:45 pm (with a day off during the week).
Salary Range: $48,400 - $73,150 per year, which is base pay.
Compensation will be based on candidate qualifications.
COVID-19: At Star One, the health and safety of our employees and members is our number one priority. We follow all of the Santa Clara County protocols.
Job Scope/Duties
- Responsible for providing consultative member support during the new account and consumer loan application process.
- Reviews and analyzes loan applications and supporting documentation.
- Advises members of policies, rates and terms.
- Acts as a primary contact for members by providing application status and collecting documentation.
- Books consumer loans, disburses funds and explains loan documents and approved loan terms.
- Completes member requests for loan modifications.
- Provides account and loan servicing support as needed.
- Stays informed of all products, services and operational procedures.
- Supports community and business development efforts.
- Processes all transaction requests and provides assistance to other branches and departments as needed.
Experience/Minimum Education Requirements
- Two to four years of current and progressive experience within a financial institution, preferably in a personal banking role.
- Sales and service experience in a branch environment is preferred.
- Bachelor’s degree in Business Administration, Accounting, Finance, or the equivalent level of education and experience.
- Notary designation required.
- Mortgage Loan Originator (MLO) registration is required upon employment.
Knowledge/Skills/Abilities
- Requires strong written and verbal communications skills.
- Ability to learn and retain banking regulatory information and requirements.
- Must be proficient with technology (computers, iPads, mobile phones, tablets) and Microsoft Office applications.
- Fosters and maintains a strong service culture by providing excellent internal and external service.
- Ability to work in a fast-paced environment while handling multiple tasks and competing priorities.
- Must be a strong team player with the ability to work in a diverse group or as an individual contributor.
MUST HAVE GOOD CREDIT.
We are a proud Equal Opportunity/AAP Employer M/F/Vet/Disabled
Job Type: Full-time
Pay: $48,400.00 - $73,150.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Paid sick time
- Paid time off
- Tuition reimbursement
- Vision insurance
Experience level:
Schedule:
- Monday to Friday
- Rotating shift
- Weekend availability
Ability to commute/relocate:
- Sunnyvale, CA 94089: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Cash handling: 1 year (Required)
- Banking: 2 years (Required)
- Customer service: 1 year (Preferred)
Work Location: In person