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St Mungo's

Case Coordinator

Id Job: 3172784

๐Ÿข On-site
๐Ÿ’ผ St Mungo's
๐Ÿ“ London, England
๐Ÿ•’ 1 day ago
๐Ÿ’ฐ 36839 โ€“ 40228 GBP ANNUAL

Job Description

Are you passionate about supporting our clients on their journey to recovery?

As the case coordinator your focus will be line managing A&R workers to carry out comprehensive assessments for those at imminent risk of rough sleeping and helping to reconnect them with supported networks in their home area or where they have a proven link. Weโ€™ll also rely on you to provide each client with personalised case management support and turn their assessment into a practical action plan that fully involves them.

In this role you will:

  • Coordinate the client journey from rough sleeping to staying with us and most importantly finding them the right housing pathway in 28 days.
  • You will manage the workload of up to 4 assessment and reconnection keyworkers.
  • Liaise with outreach and other referrers within the westminster pathway to accept clients into the Harrow Road assessment Centre
  • Attend move on related meetings held by the pathway commissioners
  • Attend professionals meetings to advocate for clients in relation to their support needs and or move on

About you

We are looking for someone with:

  • Experience of communicating, liaising and negotiating with internal and external to a high level.
  • Experience of client case management and the resilience to achieve and meet agreed outcomes.
  • The ability to manage complex behaviours and motivate staff and clients to achieve outcomes with a creative and person centred approach.
  • The ability to coordinate a project or team in a homelessness service and provide reconnection advice.
  • Excellent communication skills and the ability to work with others whilst managing your own time.
  • Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.

How to apply

Click the โ€˜Apply Nowโ€™ Button to start your online application form.

To view the job description and guidance on completing your application form, please click on the โ€˜documentโ€™ tab on the advert page on our website.

Closing date: 10am on Wednesday 10 2023

Interview and assessments on: w/c 22 May 2023

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