Job Description
Dewey Waters is one of the UK’s market leaders in the manufacture and supply of all cold-water storage tanks. We specialise in sectional tanks and one-piece tanks and we offer standard size tanks or custom-built tanks to suit individual project requirements.
The Role
The Logistics Administrator is responsible for ensuring all finished goods are collected and delivered to meet customer expectations including programmed works to their requirements and provide excellent customer service and satisfaction. The successful candidate will report to the Customer Service and Logistics Manager.
Role and Responsibilities
- Liaising with other departments to ensure products are delivered to meet customers program and requirements to give customer satisfaction.
- Selecting the most appropriate haulage company to deliver goods taking into consideration current contracts and selecting the most cost-effective solution whilst providing the required service to the customer.
- Booking goods out via haulage booking portals and IFS, including printing delivery notes, manifests and labels.
- Ensuring delivery paperwork is distributed to departments prior to collation as required.
- Ensuring compliance with customer Logistic plans including completion and submission of booking forms as required.
- Liaising with customers to advise delivery details and confirm any additional or specialist requirements.
- Updating and maintaining data on IFS and systems as required.
- Ensuring delivery paperwork is collated and passed to Accounts for invoicing.
- Liaising with Sales Estimators / Engineers regarding information relevant to their key accounts.
- Weekly transport report to ascertain delivery requirements for the following week.
- Prior to dispatching goods ensuring they have Accounts sign off.
- Providing interdepartmental cover as required.
- Taking incoming telephone calls for post-sale queries.
- Any other duties as assigned, to support the Company.
Preferred Skills
- Attention to detail
- Flexible and proactive attitude
- Ability to work on your own and self-manage wisely to the benefit of the company whilst being a team player.
- ‘Can do’ attitude.
- Ability to think quickly and problem solve.
- Commercial awareness
- Excellent telephone manner.
- Customer service focused.
- Good working knowledge of MS Office.
- Experience of working within a busy pressured environment.
- Excellent administration skills.
Hours & Holiday
- Monday to Thursday - 8:30am - 5pm and Friday 8:30am - 4pm
- 24 days holiday + bank holiday’s
Pension & Life Insurance
- 5% employer contribution
- Optional salary sacrifice scheme
Wellbeing
- Employee Assistance Program – providing support to all employees.
- Wellbeing events.
- Free on-site parking
If you are interested in this exciting opportunity, please submit an up-to-date curriculum vitae with an accompanying cover letter detailing your suitability for the position.
Dewey Waters and the Tricel Groupare an equal opportunities employer
Job Type: Full-time
Schedule: