Job Description
What you’ll be doing!
Crowne Plaza Liverpool City Centre is looking for warm, welcoming and outgoing individuals to join the Food and Beverage team. Working in The Bar and Restaurant you will deliver exceptional service to each one of our guests as they relax at the bar with drinks or cocktails. With a natural passion for hospitality you will ensure that all guests are served in a professional and friendly manner.
Who you’ll be working for!
The Crowne Plaza Liverpool Hotel is magnificently situated in the heart of the city centre, sitting adjacent to the iconic Royal Liver Building with stunning views of the River Mersey.
Our customers choose us for a number of reasons; our quiet, central waterfront location, the convenience of guaranteed onsite car parking for all our residents, our extensive leisure facilities, “the best breakfast in town” and our professional and friendly team.
Ideally situated in close proximity to a host of major attractions in Liverpool, including the BT Convention Centre, Marks and Spencer Arena, Liverpool ONE retail and leisure complex, Tate Liverpool and Anfield Stadium. The Crowne Plaza Liverpool Hotel is the ideal place to start your Centre Island career journey.
There’s nothing complicated about dealing with business people. They’re just people. Doing business. By day, international marketing superhero. By night: fluffy bath robe and a box set. Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team preparing for the ‘big pitch’ over a freshly prepared lunch. At Crowne Plaza Hotels and Resorts, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.
Our Values
At Centre Island you’ll be joining a growing family of 9 hotels with over 400 employees. At Centre Island whether you’re working at our branded IHG hotels or our independent boutique, we deliver the brand with Centre Island Values. All our employees are engage &, enthusiastic with a Centre Island personality.
We believe our values are an integral part of our business and our teams strive to always:
- Act with INTEGRITYand CARE
- Be ENGAGEDwith customers and colleagues alike
- Have PASSIONand take OWNERSHIPin everything they do
- Strive to be CREATIVEto continuously improve
What we offer you!
- 28 Days holiday increasing to 33 days after your 5th year of service
- Full uniform provided
- Access to IHG’s worldwide Employee Rate and Friends & Family discount schemes
- Internal Rewards programme where you can get recognised with Love 2 Shop vouchers for demonstrating great work
- Training & Development and the opportunity to work with a fast paced, customer-focused company
Main Duties and Responsibilities:
- Deliver an outstanding drinks experience to our guests
- Understand, Create & deliver our drinks and Cocktail menu
- Be the first point of communication for our guests in the Bar
- Ensure policies & procedures are followed including cashing up the end of your shift
- To prepare drinks and cocktails throughout the day to the required specification whilst also using creativity to exceed guest expectations and requests
- To ensure that the bar is equipped with the required stock to provide the expected service
- Provide a polite & professional service to our guests at all times
- Up-selling in line with latest department targets/incentives
- Comply with H&S regulations
- Work with a large team on a daily basis and support each other with development
Job Types: Full-time, Part-time
Salary: £11.00 per hour
Benefits:
- Employee discount
- Gym membership
- On-site parking
Supplemental pay types:
Experience:
- Bartending: 1 year (required)
Work Location: In person