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The security department is an integral part of the Senedd. As a Security Officer you will be responsible for the safety and security to all those who visit or work at the Senedd.

You will also be the first point of contact for Senedd Members, Senedd Members’ Support Staff, Commission staff and other persons who work at or visit the Senedd estates. The estate includes the Senedd, Tŷ Hywel, the Pierhead and satellite offices in other areas of Wales as well as any integral car parking areas and immediate surrounding areas.

The Senedd welcomes visitors all year round, attracting up to as many as 250,000 visitors annually. People come to the Senedd to experience a tour, take in one of our many events, and exhibitions, and to watch debates and committees.

We’re looking for highly-motivated individuals to join our large team. You don’t need experience in similar roles, and a full training programme will be provided upon appointment. If you can work collaboratively, have sound judgement and are able to act decisively and responsibly in a very busy environment then we want to hear from you!

Security officers are responsible for striking the balance between providing a first class customer service role, along with necessary skills to protect the people, property and equipment within the estate. The responsibilities include:

• Welcoming all visitors to the Senedd estate and working in close operation with other front facing staff;
  
• Maintaining vigilance at all times when conducting guarding duties, controlling entry points to the various estates, and regularly conducting internal and external visibility patrols;
• Investigating, challenging and reporting all suspicious persons, behaviour and items on the Senedd estate;
  
• Operating and monitoring the Senedd’s CCTV system, radio communications system and alarms systems;
  
• Operating X-Ray scanners, metal detector archways and hand-wands, remote lock-down and vehicle barrier systems;
  
• Support the Senedd’s business and functions including providing an ushering and messenger service during plenary sessions and committees, supervision of public galleries and raising and lowering of official flags when requested;
  
• Facilitation of additional security measures during key visits and events, such as VIP tours and meetings, high profile functions and media related activity;
  
• Working closely with the Senedd’s Policing Unit and other security services;

Job Specific criteria:

• 
  Please tell us a bit about yourself, and why you would like to take up this opportunity. You might want to think about discussing your ;–

• hobbies, and interests
• a time where you had to be organised to complete a task or goal;
• any skills you have that would allow you to be successful in this posting;
• or how your skills or experience at work, home, or school might equip you for the role.

• You do not need experience in a security role to apply, and a full training programme will be provided upon appointment. We are looking for individuals that have sound judgement and are able to act decisively and responsibly as part of a team.

Taking this into account, consider the scenario below and tell us what actions you would take if faced with a situation like this, and what your thoughts might be:

You are working in part of a team as a Security Officer at an event where there are a lot of members of the public of all ages in attendance. You notice an unattended bag. What would you do?

• We are looking for individuals with a great work ethos, that will provide a professional, polite, vigilant and enthusiastic service to a variety of audiences in a formal Please provide evidence or examples here of how you feel you would meet this criteria?

You can draw on previous experience, whether personal or professional, or elaborate on some of your personal behaviours that you feel demonstrate these qualities. You may wish to answer this using the STAR format. We have provided an example of that format below, you should come up with your own answer ;

Situation - In my previous role as a shop assistant, the shop manager wanted to attract more customers into the shop on a daily basis.

Task - My job was to find a way of attracting more people into the shop and increasing our sales.

Action - I organised a meeting with other members of the team to come up with creative ideas, and I led designed an eye-catching window display to attract new customers into the shop. I also ensured that a shop assistant was always near the entrance to welcome customers into the shop.

Result - Over a period of 3 months, there was an 25% increase in the number of customers entering the shop and an increase in sales. I was commended by the senior managers and continued to design future window displays.

The below job specific criteria will be assessed at pre-employment stage with a medical undertaken by our Occupational Health Nurse.

• Fulfil the physical requirements of the role, which includes conducting security patrols around the estates as well as lifting, bending, stretching whilst wearing Personal Protective Equipment.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Job contact :

Name :
Recruitment Team
Email :
[email protected]
Telephone :
03002007588

Recruitment team

Email :
[email protected]