Job Description
Are you interested in a career in the aviation sector? We are looking for a Security Agent to join our expanding team. This role is open to applicants with no previous security experience and a genuine interest in aviation, customer service and security. All necessary training will be fully paid for and provided by our sector experts, including support in obtaining relevant background checks. We provide full training for our Security Agents, both in the classroom and on the job. You will also be using equipment and manual search techniques to ensure that no prohibited articles are carried, carrying out regular patrols and controlling access. You must have good communication skills and the ability to deal with different situations while being responsible for ensuring the safe and smooth processing of passengers, staff and visitors whilst displaying the highest level of customer service at all times.
Main Duties:
- Checking identification of all staff requiring access
- Being the first point of contact in resolving or escalating any access alarms, breaches or system failures
- Readying the members of staff for the search process
- Advising on any luggage/LAG restrictions
- Ensuring items are divested and trays packed correctly for x-ray screening
- Ensuring all member of staff and their items have been subject to the necessary screening (WTMD, security scanner, x-ray, ETD, Liquid testing etc.)
- Being the first point of contact in resolving or escalating any activations, breaches or equipment failures
- Ensuring no prohibited articles are brought into the critical part which may endanger staff etc.
- Ensuring all unattended items are reported and screened
- Ensuring all vehicles which have a right of access have and display the correct documentation
- Carrying out patrols/sweeps of airport locations in order to maintain secure boundaries
Essential Criteria:
- 5-year UK residency
- 5-year Checkable background (including employment, self-employment, career gaps, benefits and education)
- Minimum of 18 years of age to be able to obtain an airside pass
- Able to pass a CRC and CTC (Counter terrorism check) as part of the airside pass application.
- Able to pass a colour-blind test
What we can offer:
- £12.13 per hour
- 18 months FTC (until 31st Dec 2024)
- Annual Shift allowance of £4k, paid monthly pro-rata
- 4on 2off shift pattern - 42 hours per week
- Paid Annual leave of 5.6 weeks per year
- Life assurance scheme
- Company sick pay
- Pension Scheme
- Access to an industry leading Employee Benefits Platform offering lifestyle savings and discounts on most high street retailers, a Reward and Recognition programme
- The opportunity to develop your security career with access to training and development programmes
- Employee Assistance Programme that provides a health and wellbeing support service
- As an employer of choice, we focus on wellbeing, training, and career progression
- Employee Referral Scheme
About Company:
Wilson James is a leading security, construction logistics and aviation services provider with more than 5,000 employees. With in-depth sector and service expertise, we deliver solutions to clients operating across the Aviation, Construction, Corporate, Energy, Manufacturing, Maritime and Technology industries.
Wilson James provides services to some of the world's most iconic brands. We collaborate. We raise standards. We win awards.
We employ more than 5,000 brilliant people across security, construction logistics and aviation service.
We celebrate diversity. With more than 75 nationalities represented in the Wilson James family, we are a truly inclusive company.
Wilson James is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. A criminal conviction will not necessarily be a bar to obtaining a position, however each case will be assessed on an individual basis.
For information about Wilson James' commitment to Equality, Diversity and Inclusion, please see our website.
Job Types: Full-time, Fixed term contract
Contract length: 18 months
Salary: £12.13 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
- Referral programme
- Sick pay
Schedule:
Ability to commute/relocate:
- London Heathrow Airport: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Do you have at least 5 years of being a permanent resident in the UK?
Experience:
- Customer service: 2 years (required)
Work Location: In person
Application deadline: 12/06/2023