Job Description
As a Shift Supervisor you will contribute to the success of the site by supporting the Shift Operations Manager in the day-to-day running of the warehouse, ensuring all aspects of Health & Safety within the Warehouse are maintained and product is picked and dispatched to the highest standard in order to meet contractual KPI’s.
KEY ACCOUNTABILITIES
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Responsible for ensuring that Health & Safety is ‘No1 on the agenda’ aligned with the overall site and business goals and guidelines.
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Manage and motivate the shift team in order to ensure that productivity and service KPI’s are achieved or exceeded.
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Deliver communication briefings so that all shifts are aware of all Company and local issues and employees are able to offer input / improvements and feel involved.
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Develop all team members so that their contributions to the Warehouse can be maximised and succession plan.
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Carry out disciplinary / grievance interviews and investigations in line with Company procedure.
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Monitor and control sickness absence levels in line with Company policy and carry out return to work interviews effectively and efficiently.
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Monitor and control time and attendance system.
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To offer regular feedback, formal and informal, on team and individual performance, including behavioural issues and highlighting good performance and areas for further development.
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Labour planning, by ensuring the appropriate levels of overtime and agency workers to efficiently and cost effectively run the shift.
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Enforce and adhere all Company policies and procedures.
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Support Shift Operations Manager in any all aspects of the operation
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Promote a culture of continuous improvement
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Employee Engagement
Qualifications
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Able to demonstrate a high level of attention to detail.
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Should have good oral and written communication skills.
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Strong interpersonal, conciliation skills
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Ability to work efficiently and accurately under pressure.
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Effectively prioritise work load in order to meet set deadlines.
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Working knowledge of WMS systems would be useful but not essential.
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Experience in a packing, or e-commerce operation would be advantageous.
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Able to demonstrate a high level of detail
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PC Literate in MS Word, Excel and Outlook
Additional Information
In return, we offer: pension scheme, life assurance and great staff facilities. Hospital, dental and optical, training and development and MANY MORE!
When our staff have passion for what they do they work with more care and attention which is reflected to our clients, Click APPLY NOW to #JoinOurWinningTeam and begin your career today!