Job Description
ABOUT THE ROLE
In this position, you will empower and motivate our residents and participants to achieve their personal goals and gain greater independence, which will support them in reintegrating into the community. You will provide tailored support to the individuals needs through a recovery model. In the role, you will provide a flexible service which is responsive to individual needs, and to meet the needs of our commissioners and other stakeholders.
The role will also be based at various sites across Lewisham.
Rota: Monday to Sunday rota, including early and late shifts. Bank Holiday working may be required.
ABOUT THE SERVICE
Equinox Lewisham provides supported housing and assertive outreach services for adults with mental health support needs. Many of the residents and participants at Lewisham have secondary needs including subtance misuse and/or a history of homeslessness as well as foresnic histories. The service operates across 6 sites in Lewisham including Coulgate Street, Callendar Road, Dartmouth Road, Ringstead Road, Perry Hill, and Charsley Road. We support people in dependent living accommodation.
ABOUT US
The Social Interest Group (SIG) believes that good care and support make for better lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation, providing thousands of people with good-quality support and care in a range of residential, drop-in centers, community floating support settings (including in peoples own homes), probation settings and people who are in hospital awaiting discharge. We currently do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with length of service
- Training and Development including access to courses, upskilling, and progression plans
- Medicash including discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme including counselling
- Reflect Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Life Assurance Scheme
- Cycle to work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference to people’s lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.
OVERVIEW OF KEY RESPONSIBILITIES
- Develop and sustain therapeutic relationships with our Residents and Participants (R&P), which includes practical and emotional support.
- Support our R&P's with relevant skills, experience, networks, and training to prepare them for resettlement into semi/independent living.
- Support our R&P's with various personal needs as required.
- Participate in, and encourage R&Ps to participate in the running and development of projects, initiatives, training and volunteering.
- Support a caseload of Residents and Participants (R&P), contribute to the development of support plans, risk assessments and reviews.
- Identify resident activity needs and wishes through assessments, observations, and discussions.
- Ensure R&Ps understand their rights and responsibilities, with access to the right tools and resources to support them back into society and build networks.
- Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent a crisis.
- Provide advice, guidance, and support, including life skills training.
- Develop strong internal and external relationships.
- Admin duties will vary, including using our Salesforce Inform system to update records ongoing.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
- Experience of working with people of complex backgrounds, including in the criminal justice field, mental health, and/or substance misuse or a good understanding of the sector
- Understanding of the housing and social needs of people with multiple and complex needs
- Able to influence and negotiate positive outcomes with others
What we would like, but not essential:
- Appropriate qualification: NVQ/Diploma Level 2 in Health & Social Care/Community Justice, or professional equivalent
- Experience of providing housing support and a practical assistance within a residential or outreach support role
- Experience creating co-produced support plans and providing appropriate interventions for service user and liaising with other professionals
Further details of the responsibilities and key criteria can be found in the JDPS attached.
WORKING FOR US
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Job Types: Full-time, Permanent
Salary: £23,550.00 per year
Work Location: In person
Reference ID: 211590INDX