Job Description
The aim of the Translation Project Manager role is to provide suitably qualified/experienced translations for Private and Public Sector services.
Your Main Duties and Responsibilities
- Calculate and prepare a quote for the client based on the word count and other characteristics of the project
- Ensure full communication is kept with translators and clients regarding their projects
- Arrange subcontracted services where we are unable to provide our own translators
- Develop good working relationships with clients
- Work efficiently as a team to ensure all staff are able to meet their targets when workload is high
- Deal with queries from clients and translators regarding your bookings
- Provide cover for your team in their absence
- Meet client deadlines and contact times
- Provide translations based on any special requirements provided by the client.
- Troubleshooting to ensure we provide the best possible service when things go wrong
Qualities needed as a Translation Project Manager
- Qualifications (BA or MA) in Translation studies
- Translation project management experience (desirable)
- Computer literate
- Knowledge of translation software
- Create an energetic and positive atmosphere for your work colleagues
- Be committed to your workload and actively seek to complete your projects in a timely manner
- Be enthusiastic, willing and show initiative where possible
- Be able to work under pressure effectively and accurately and for prolonged periods of time
- Work as part of a team daily
- Have care and concern for the work done, aiming to always work to the best of your ability
- Ability to learn and progress in an ever fast paced environment
- Have an interest to develop your knowledge in the language industry
- Prioritisation of workloads at busy times
- Knowing when team leader needs to be informed of any problems/ increased workloads
- Evaluation of translators’ rates against client costs, obtaining authorisation where needed
- Evaluation of clients' translation needs
- Decide when queries or complaints should be escalated to management
What’s in it for you?
- Lots of career progression opportunities in a fast growing business
- Flexible working post-training (4 days a week in office, 1 day at home)
- 22 days annual leave plus bank holidays
- Free breakfast, fresh fruit and tea & coffee provided daily
- Contributory pension scheme
- Exclusive access to PerkBox, a discount site that offers retail discounts for stores such as ASOS, H&M, Adidas and freebies such as free drinks at Café Nero, learning perks, insurance savings and more
- Social events and regular engagement activities, such as Christmas and Summer parties, in office events and competitions!
Who are DA Languages?
Our aim is simple: to reduce language barriers. Founded over 20 years ago, DA Languages provides language services to both the public and private sector.
With a dedicated team and an ever-expanding customer base, we are considered one of the most trusted and reliable language service providers in the UK.
What exactly do we do?
We provide face-to-face and remote (telephone and video) interpreting and translation services. By combining first-class technology solutions with our expert team, we help limited and non-English speakers to access essential services.
So, what does that mean? If a patient who doesn’t speak English needs to go to a hospital appointment in the UK, it’s essential that they are able to communicate with their healthcare professional – both so the doctor or nurse understands their health concern and so the patient understands the diagnosis/treatment. In this scenario, the hospital would get in touch with us and we would provide an interpreter who would bridge the gap and ensure that all communication is clear and understood. Our translation team would also be able to translate any written correspondence, so both doctor and patient can be confident they’re on the same page.
Job Type: Full-time
Salary: Up to £24,000.00 per year
Benefits:
- Employee discount
- Referral programme
- Work from home
Schedule:
Ability to commute/relocate:
- Manchester: reliably commute or plan to relocate before starting work (required)
Work Location: In person