Job Description
Job role: Fraud Paralegal
Location: Liverpool City Centre
Job Type: Permanent Full time
Basic salary £21,000 to £25,000 - opportunity for monthly bonus
We are looking to hire Paralegal’s to join our ever-growing Fraud Department. Fast paced but rewarding environment.
Our company model is ‘Grow our Own’
You will be working in a happy office environment with a lot of emphasis on the team culture and putting clients first.
‘We are a People Before Profit Law Firm, who Celebrate Excellence in Law with
Salary is based on basic bracket of £21,000 - £25,000 plus achievable monthly bonus of £300 - £600
Full training will be provided in respect of all requirements of the job role.
Responsibilities:
o Analyse financial statements
o Investigation of fraudulent companies and/or scammers
o Conducting enquiries as to where fraudulent funds have disappeared to
o Exploring whether any related industry codes/protocols have been broken
o Investigating vulnerabilities and their impact upon the scam victims
o Collating all relevant evidence to the scam and/or fraud that has taken place
o Gathering Evidence from the victims by telephone
o Drafting Financial Complaint letters and letters of claim
o Dealing with complaints to the Financial Ombudsman
o Assist victims of scam to recover their lost money
o Promotion, Management opportunities and team leader opportunities available
o Correspond with clients and financial organisations
All applicants must possess the following:
o A customer-focused attitude and willingness
o Excellent Verbal and Vocal Skills
o Exceptional listening, questioning, and call control techniques.
o Excellent letter writing skills
o Ability to process information and tasks accurately and efficiently.
o An understanding of customer needs, company products and services, and general knowledge.
o Aptitude to handle challenging telephone call situations.
o Ability to explain, recommend and persuade.
o Computer and telephone system application skills.
o 5 GCSEs C and above or equivalent preferred.
o Legal experience or law degree essential
Company benefits:
o 33 annual leave days inclusive with bank holidays.
o Health care plan
o Fully stocked bar.
o Wellness checks.
o Company incentives.
o Monthly and yearly incentives: cash prizes, duvet days, all-inclusive holidays etc.
o External and internal monthly training sessions
Job Type: Full-time
Salary: £21,000.00-£25,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
Schedule:
Supplemental pay types:
Work Location: In person