Intensive theoretical product training both on and off site e.g., at factories or installed locations
Practical training, in house and on site
Technical selection training – engineering tools etc.
Process training (general processes and the application of our equipment)
Fluid dynamics training applicable to our technologies and processes
P&ID training – what they are, how to read and develop
Support technical sales team with customer technical and commercial proposals
Support the sales managers with sales and technical support
Specific product training objectives e.g., create a presentation and deliver to our team or a customer
Basic electrical knowledge including field bus systems
Basic automation training. Understanding the application of our technologies and how automation is integral to its operation
Health and Safety knowledge both in the office and when working on site
Understanding the portfolio
Maintaining a structured and logical approach to working with good housekeeping practices for paperwork / mails etc.
Understanding GEA’s sales software tools (e.g. SAP, CRM etc).
Proactively and self sufficiently generate proposals to suit the customers’ demands
Support the technical manager with large project enquiries
Support the senior engineer with enquiries
Develop technical, commercial and sales documentation in support of the Sales Managers (large or bespoke projects)
Support the sales managers in delivering a technical presentation to our customers
Support the sales managers with proactive customer interaction e.g. quotation follow ups and prospecting
Provide specialist ad-hoc support via various communication technologies
On site specialist technical support
On site survey of equipment and processes
Delivering high quality and technically correct proposals to a deadline and under pressurized timeframes.
Talking to customers about valve and pump operations and maintenance.
Understanding and proposing the right machine type / spec for each circumstance.