About the Role
Base Location: Reading or Cardiff
Salary: £30,273 - £35,194 + a range of other benefits to support your family, finances and wellbeing.
Working Pattern: 12 month Fixed Term Contract or Secondment | Full Time | Flexible First options available
What is the Role?
As part of the Direct Sales team you will work in a fast-paced sales environment dealing directly with customers regarding contractual queries. Your role will include:
- Engaging with our existing and prospective SME customers, advising them of SSE’s energy products and propositions via telephone and email.
- Manage email and telephony communication channels in an efficient and proactive manner.
- Deliver first class customer service during all customer interactions.
- Deliver profit contribution and performance targets in line with Business set KPI’s and targets.
What do I need?
To be considered for this role, we would love you to have:
- Self-motivation and thrive from working in a fast paced and dynamic sales environment.
- Commitment to delivering exceptional customer service to new and existing customers.
- Ability to work on your own, be inquisitive, decisive, and able to complete tasks through to resolution.
- Resilience and be focused on delivering our core objectives.
- Innovative way of thinking within a positive attitude towards work and colleagues.
About our Business
The race to net zero is intensifying for businesses of all sizes. Sustainable decisions made today can meet customers' changing needs for tomorrow and bring long-term success for businesses. Part of SSE plc, the UK and Ireland's largest renewable electricity generator, SSE Energy Solutions is different as all its renewable electricity is sourced from SSE's own UK wind and hydro assets.
In addition to providing gas and electricity to businesses across the UK, SSE Energy Solutions invests in, builds and connects localised flexible infrastructure to drive the long-term performance of energy assets. SSE Energy Solutions works with its customers to deliver financially robust plans to bring flexibility and diversity to their energy infrastructure - the low-carbon solutions they need to succeed in the race to net zero.
What's in it for you?
An excellent package with 34 days holiday entitlement, enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.
As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees. We actively encourage applicants from all protected characteristics and commit to providing any reasonable adjustments required during the application, assessment and upon joining SSE. Search for 'Inclusion & Diversity at SSE' to find out more.
Next Steps
All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome.
If you would like to discuss any working differently requirements or adjustments you may require throughout the recruitment and selection process, please contact Lynsey at [email protected] or on 01738 340426.
Before commencing employment with SSE, you'll be required to fully complete our pre-employment screening process consisting of a basic criminal records and credit check.
INTERNAL: As a courtesy, please let your current line manager know you are applying.
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