Job Description
Admissions and Compliance Support Officer
Location: Greenwich, London
Working Hours: 40 hours per week
Contract: Permanent
Salary: Competitive
Start Date: ASAP
Who we are: Oxford International
Oxford International Education Group is a private education company committed to creating life-enhancing experiences for students worldwide. Since 1991, we have grown into a global force in international education, helping more than 50,000 students every year further their learning.
We offer academic English courses at schools in the UK and North America and routes to Higher Education through partnerships with universities across the UK, Europe, and the United States. Today, more than 40 UK institutions use our technology suite. In recent years we have spearheaded digital innovation and growth through our Digital Institute, which delivers online and hybrid academic and vocational courses taught by accredited and experienced teachers.
Our educational portfolio is diverse and is centred around providing opportunity for international students to build academic qualifications, skills, and intercultural experiences. We deliver our products digitally, in face-to-face locations across the world, or even in hybrid mode. Our portfolio ranges from simple tests of English Language capability, through to shorter industry specific courses, right through to year-long International Foundation Courses preparing students for progression to full a degree course at prestigious universities across the English speaking world.
We are quality focused, with a strong desire to lead in our market sectors. We are dedicated, enthusiastic and like-minded, with a genuine interest in what we do. Our values are at the heart of our business and have been since we started 29 years ago – they are the secret of our success. As such, care, passion, creativity and integrity are qualities we look for in our staff and are as important as the knowledge, experience and expertise you bring.
Job purpose
In this entry-level post, you will be joining the University Partnerships Compliance team with responsibility for interviewing prospective international students. You will be expected to be flexible and work across the Pathways Admissions Department during peak time, supporting the application process as deemed appropriate.
The University Partnerships Compliance team is responsible for ensuring all compliance obligations are adhered to in all pathways programmes delivered at our partner Universities.
The role requires strong administrative, interpersonal, and critical and innovative thinking skills.
Main duties and responsibilities
- Interviewing prospective students to establish their motivations and suitability for higher studies.
- Recording the interviews and ensuring all recordings are stored as required.
- Communicating interview results to stakeholders and recording the results on our systems.
- Ensuring compliance with University admissions entry policies and procedures and UKVI regulations.
- Ensure data entry is accurate and error rates are low.
- Work to the professional standards, boundaries, guidelines and general responsibilities articulated in the UKCISA/AISA Code of Ethics for those advising international students, as well as under the OISC guidelines and any OIEG or University policies and procedures.
- Handle telephone and email enquiries from prospective students, their parents, agents, advisers and College staff in order to discuss and advise on the admissions and enrolments process
- Liaise with partner universities and the Global Recruitment Unit as necessary to ensure achievement of enrolment targets
- To develop and maintain an up-to-date knowledge base on the equivalence of a wide range of international and European qualifications (including both academic and English language) and their suitability in preparing applicants for their proposed study at the Embedded College. Consequently, to work with University admissions staff and College Directors on assessment of the suitability of the qualifications of individual applicants in relation to the level of study applied for.
- Assist in any ad-hoc duties, projects and activities as and when required.
This job description is provided as a guide to the role. It is not intended to be an exhaustive description of duties and responsibilities. It may be subject to periodic revision to meet business requirements.
Person specification
Statutory requirements
- Eligibility to live and work in the UK
- Satisfactory Enhanced DBS Disclosure
Qualifications
Experience and knowledge
- Good knowledge of HE admissions procedures in a UK University or an Embedded or Pathway College
- A basic understanding of the Home Office regulations and compliance for student visas
- Good understanding of UK Visas and Immigration policies and how these affect international students and educational institutions
- Previous experience of working for a private Higher Education provider in the UK (Desirable)
- Knowledge of student recruitment and selection processes (Desirable)
- Experience of conducting interviews (Desirable)
Skills and abilities
- Good team working skills, including understanding the demands of working with others in a small team
- Strong communication skills and the ability to building highly effective working relationships
- Flexibility and the ability to cope with changing priorities
- Adopt a highly professional, customer-oriented approach and to act as an ambassador for the company when dealing with clients and other partners
- Ability to prioritise tasks and meet deadlines
- Computer literate with experience of MS Word, Excel, Teams and email packages
Personal attributes
- Resilient with a flexible, ‘can-do’ approach to work
- A team player and able to build rapport and engage with a diverse range of people
- Customer-focused
- Committed to equality and diversity
- Committed to continuous improvement through being outward looking and reflective
- A track record in the provision of services to a multicultural clientele (Desirable)
How to apply
Please apply by sending a full and up to date CV with a one page covering letter outlining why have you applied and a summary of essential skills/experience to Jon Sturt at [email protected] by 5th June 2023
For more information on Oxford International
Please visit our corporate site: https://www.oxfordinternationaleducationgroup.com/
Or, you can also visit our divisional websites: https://oidigitalinstitute.com/ & https://www.oxfordinternational.com/
Oxford International is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service, as this job involves working with children. This role meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974.
Oxford International is an equal-opportunity employer. Every applicant and employee has the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
Job Type: Full-time
Schedule:
Work Location: Hybrid remote in London