Job Description
Blindtex at Bolton Blinds is a successful retailer of all types of window coverings. A family run business that has been supplying services to customers for the past 25 years.
You will be required to assist all customers who come into the showroom to choose and order our products, and ensure that all clerical work is performed to the highest standards of professionalism.
Highly proficient in using desktop computers and tablet devices.
You will be the first point of contact, so must be a flawless and effective communicator.
Having excellent customer service and an orientation towards such traits is necessary for success in this post. As you will be customer facing, and will need to carry yourself with both professionalism and have a pleasant demeanour.
A complete self-starter; to know what needs to be done and complete tasks accordingly, as no two days will be the same.
Previous experience and relevant qualifications are required.
Duties
- Assist and serve all customers who visit the showroom
- Manage incoming calls, emails, post, and deliveries
- Manage calendars, customer orders and documents electronically on cloud based software
- Place and track orders with suppliers
- General office management such as ordering stationary
- Providing administration support to Sales Reps
- Assign workers to specific weekly duties such as van checks and cleaning
- Responsible for renewing insurance and vehicle policies
- Notify staff of new procedures or policies
- Keep detailed records of daily revenue and orders
- Report to higher management
- Organise meetings for staff to discuss profits and losses, efficiency, and improvements
- Interact with other staff at other sites
- Represents the business and portray it in a positive light (public relations)
- Makes sure that the business complies with all regulations both legal and set forth by the company
- Promote an attitude of success, having a positive influence on all employees
- Ensure that the company has the adequate and suitable resources to complete its activities (e.g. people, material, equipment etc.)
- Organise and coordinate operations in ways that ensure maximum productivity
- Maintain relationships with partners and suppliers
- Ensure staff are on board throughout the organisation, and understand the need for change and what is required of them
- Seek ways of improving the way the business operates
Skills
Communication skills
Interpersonal skills
Problem solving skills
Punctuality
Critical thinking skills
Teamwork and collaboration skills
Adaptability skills
Work ethic
Project management skills
Job Type: Full-time
Salary: £10.00 per hour
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
COVID-19 considerations:
We are working to the government guidelines
Work Location: In person
Application deadline: 26/05/2023
Expected start date: 01/06/2023