As part of the application process you will be asked to complete a personal statement and 250 word Behavioural Statement. Further details around what this will entail are listed on the application form.
Your personal statement should be no more than 500 words and should explain how you consider your personal skills, qualities and experience provide evidence of your suitability for the role, with particular reference to the essential criteria in the person specification.
You may want to consider the following statements when creating your Personal Statement:
(Note: These are only example statements, and it is not compulsory for you to include them in your Personal Statement)
1. Things that interest you is this field of work.
2. Instances when you have had to deal with a difficult customer.
Please consider: What challenges you faced and how you dealt with them, how you dealt with the customer? and what was the outcome of the situation?
3. Situations when you have worked in a team to achieve a common goal.
Please consider: What qualities you brought to the team to help achieve the goal? What challenges you faced and how you dealt with them and what was the outcome of this?
4. Instances when you had to complete a large volume of work within a tight timescale.
Please consider: How you motivated yourself? How you overcame any setbacks? How you prioritised the work?
(Note: If you do not have a work-based examples then an example from school/college/clubs will suffice).
You are also requested to provide a 250 word statement for the Behaviour, Managing a Quality Service.
After submission of your application you will be invited to complete a Civil Service Verbal Test and Civil Service Numerical Test.
Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 2nd June 2023. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.
Should a large number of applications be received, an initial sift may be conducted using the Personal Statement. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
We will test your ability and experience as part of the sift process, if successful you will be invited to a short interview where we will test your behaviours and strengths. Full details of the selection process will be made available to shortlisted candidates once the sift has been completed.
If you have also submitted an application for vacancy 289965 and are invited to attend interviews for both vacancies, you will only be expected to attend one interview slot.
Expected Timeline (subject to change)
Sift – w/c 5th June 2023
Interview – w/c 12th June 2023
Location - MS Teams
Candidates are asked to note the above timetable, exercising flexibility through the recruitment and selection process
Further Information
A reserve list may be held for a period of 12 months from which further appointments can be made.
Any move to Insolvency Service from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service /Disclosure Scotland on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.
For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email [email protected]
New entrants are expected to join on the minimum of the pay band.
Reasonable Adjustment
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Transforming Workplaces
The Insolvency Service is currently delivering an exciting five-year transformation project that started in April 2022 which will define our future direction supporting a gradual migration to a Regional Centre model combined with smarter ways of working. As part of this, transforming our estate will align us with the government modernisation programmes making The Insolvency Service a great place to work.
We are letting you know about our future plans because if you are joining the Insolvency Service and are recruited into an office over the next five years that is not one of the Regional Centres, you will be expected to move to one of the Regional Centres in the future. This move would not attract financial assistance.
The 11 Regional Centres are : Birmingham, Cardiff, Croydon, Edinburgh, Exeter, Ipswich, Leeds, Manchester, Newcastle, Nottingham and Stratford.
Hybrid Working
Insolvency Service operates a hybrid working policy subject to business need, giving people the flexibility to choose when and where they work and collaborate with others.
Individuals are expected to work from one of the office locations stated in the advert to connect with their colleagues, as required by their role and business team needs. There is flexibility to split the working week, spending a minimum of 40% in the workplace, which includes the office, site visits, court etc.
Feedback will only be provided if you attend an interview or assessment.