Job Description
Head of Sales
We have an exciting opportunity for a Head of Sales to join us at Anstey Wallpaper Company; the home of beautiful, quality wallcoverings (part of the iconic Sanderson Design Group PLC). As Head of Sales, you will carry a budget responsibility of +£19M, including all sales sectors and geographies for Anstey wallpaper company and critical to ensuring a customer centric approach within our business. You will lead and drive the sales functions of the business to achieve the defined sales objectives whilst maintaining the highest level of customer service.
With a proud history stretching back more than 100 years, Anstey Wallpaper Company has achieved an enviable reputation as one of the most versatile, professional and capable wallcovering printers in the world. We cover the full spectrum of printing technologies, old and new alike with machines including Surface & Surflex, Flexographic, Gravure, Rotary/Gravure Hybrid, Rotary Screen, Digital, Flat Screen, a Scattering Line, Converting machinery as well as Hand Block Printing.
Responsibilities
- Sales process, including lead generation, pipeline management, and closing deals through to how we support and manage through our Customer Service team
- Key point of contact for our customers, ensuring clear communication
- Committed to providing excellent customer service, with a deep understanding of the customer - anticipating customer needs and developing strategies to meet those needs, as well as providing feedback to the product development team
- Articulate the value of our offering and be comfortable presenting in formal and informal settings
- Motivate and inspire the sales team, including customer services to exceed their targets
- Set clear goals, provide feedback and coaching to your team
- Work with the Creative & Commercial Director to develop plans to achieve long-term growth including analysing market trends, identifying new opportunities, and developing innovative sales strategies
- Use data to drive decision-making; analysing sales data to identify trends and opportunities for improvement and use this information to develop plans to increase revenue
- Gather and maintain appropriate customer activity records to allow accurate forecasting as and when required
- Collaborate effectively with other departments, such as design, marketing, product development, production and finance, working together to develop integrated sales and marketing plans that support overall business objectives
- Oversee the development of new designs and collections on behalf of the customer, in the best interests of the business, liaising with relevant departments including the submission of design specifications, quotations and critical paths as dictated by the needs of the customer and project
- Drive timely responses to all sales related customer enquiries
- Coordinate and travel to exhibitions required by the business
- Support on fabric sales where appropriate; working with the Standfast & Barracks (fabric manufacturing) team where possible to combine business for customer ease
Measures of Success
- Meet the sales targets of the business
- Identify and develop sales opportunities within key markets
- Maintain the highest levels of customer service
- Lead and motivate the members of the sales and customer services team
Skills & Experience
- Strong knowledge of the wallcovering industry
- Demonstrable track record of success in sales
- 5+ years of experience in a sale/business development role
- Good project management skills
- High level of written and communication skills
- Organised and efficient with excellent attention to detail
- Confident communicating with clients and stakeholders at all levels
- Able to work on own and use initiative to get the job done
- Great team builder with experience of managing a team
- Experience of managing budgets, forecasting and costing
About us
Sanderson Design Group is an international luxury interior furnishings company that designs, manufactures and markets wallpapers and fabrics together with a wide range of ancillary interior products.
In 2020, we brought our portfolio of brands home to Sanderson Design Group, evoking the combined longevity and prodigious creative history of our brands. Sanderson Design Group describes the ebullience of our past endeavours. It sketches the outline of our future. A collective of quintessentially British luxury interior brands and 2 manufacturing brands, at Sanderson Design Group we are Sanderson, Morris & Co., Zoffany, Harlequin, Clarke & Clarke, Scion, Anstey Wallpaper Company and Standfast & Barracks.
Our purpose is "To bring the Beautiful into People’s Homes and Lives". This has defined and shaped our brands since our very earliest days. The oldest brand in our arsenal, from where we derive the namesake of our group, begun life in 1860, as an importer of fine French wallpapers to London. Arthur Sanderson & Sons Ltd played a pivotal role in defining English interior decoration tastes and its early success led to displaying designs at London’s finest showroom, at Berners Street. Around this time in 1924, Arthur Sanderson & Sons Ltd were awarded The Royal Warrant, becoming “purveyors of wallpaper and paint” to the court of George V.
We recognise that each one of our brands contributes a unique chapter to our story. It is why we represent the full spectrum of British interior design, catering from cutting-edge sleek modern styles, to the hearty warmth of traditional forms. Our decision to rebrand as Sanderson Design Group in 2020 is our way of paying homage to our rich history, as well as marking our path towards a new future. As custodians of over 160 years of design experience, we are proud to Bring the Beautiful into People’s Homes and Lives. We are Sanderson Design Group.
Job Type: Permanent
Benefits:
- Company events
- Company pension
- Employee discount
- Free parking
- Life insurance
- On-site parking
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Loughborough: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you comfortable with UK wide and international travel?
- What are your salary expectations?
Work authorisation:
- United Kingdom (required)
Work Location: One location