Job Description
DHL ENFIELD - OPERATIONS AGENT
FULL TIME
AVTAV are proud to be working in cooperation with DHL a global logistics company proving courier, package delivery and express mail services
- Role – DHL Operations Agent
- Location – Enfield
- Shifts – Mon - Fri
- Hours – 3:00pm – 9.30pm
- Pay between 08.00am -19.00pm: £11.78 per hour
- Pay between 19.00pm – 08.00am: £14.28 per hour
- Pay Saturdays: Additional £1 per hour
- Pay Sundays: Additional £2 per hour
- Pay OT: £17.67
ROLE AND RESPONSIBILITIES
- Capturing location and data information of shipments
- Invoice checks
- Using computer systems with numerous applications to ensure work is completed. (Microsoft applications and DHL internal systems.)
- Monitoring of data and data entry
- Handling internal and external customer queries delivering excellent customer service
- Act as the first point of contact for all internal/external customers. (Phone calls, emails
- Responding to problem pieces and ensure redistribution is arranged. Problem solving, communicating with customers
REQUIREMENTS FOR THE ROLE
- Excellent customer service skills and professional attitude
- Enthusiastic team player with the ability to work independently
- Administration skills and computer literate essential
- Prior experience would be advantageous, but not essential as full training is available
PACKAGE
- Weekly pay every Friday
- Break room with full facilities, fridge/microwave etc
- Games room
- Great team atmosphere
- Career growth potential
* SECURITY CHECKS *
As this role is connected to a major UK airport applicants must be willing for Avtav to complete the following process on their behalf in line with Aviation Security Regulations.
- 5-year employment/unemployment history check
APPLY TODAY TO START YOUR CAREER WITH DHL
Job Type: Full-time
Salary: £11.78-£17.67 per hour
Schedule:
- Monday to Friday
- No weekends
Experience:
- customer service: 1 year (required)
Work Location: In person
Reference ID: IH DHL