Job Description
Job Title: Receptionist
Trust Location: Surrey & Borders Partnership NHS Foundation Trust
Placement Locations: This role will be split between the 4 following sites: -
Two Bridges, Guildford Street, Chertsey, Surrey KT16 9AU.
Unither House, Curfew Bell Road, Chertsey, Surrey, KT16 9FG.
New Spenser Ward, St. Peter's Hospital campus, Guildford Road, Chertsey, Surrey, KT16 0PZ.
Bramdean, Worple Road, Staines Upon Thames, TW18 1ED.
Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Surrey & Borders Partnership NHS Foundation Trust would love to hear from you
About the Trust
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and north east Hampshire.
We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.
We deliver high quality care across our 140 services, all of which are registered with the Care Quality Commission. Individual treatment and support, which helps people work towards recovery, is at the heart of everything we do.
What you’ll be responsible for:
· Answer telephone enquiries/messages and transmit to staff members according to priorities, maintaining a helpful and courteous manner at all times.
· Greet clients and visitors to the Trust and alert team members of their arrival including use of SystmOne or offer direction, as required.
· Assist staff, visitors, service users and other agencies by providing answers or information to requests made.
· Support team members in liaising with service users, relatives, cares, secretaries, GPs and other relevant care agencies.
The role will involve, but not be limited to you performing the above
You’ll learn the following whilst working at the trust:
· An in depth understanding of the roles and responsibilities involved in working within the NHS
· Knowledge of the systems used, to effectively complete your role to the highest standard at all times
· A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation
You’ll have the following skills/experience:
· Excellent communication skills.
· Excellent organisational skills.
· Knowledge of Microsoft Packages e.g., Outlook, Word, Excel, PowerPoint
· Previous experience in a similar role.
· System knowledge of SystmOne
As a member of NHS Professionals, you have fantastic benefits:
· Competitive pay rates- work this week, get paid next week
· Essential support when you need it- 24/7 365 days- call us anytime
· Multi locational- work across neighbouring Trusts
· Manage your shifts and timesheets on the go- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
· Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
· Training and development opportunities- Keep up with the essentials and more
· Build holiday allowance for every shift you work- your work life balance is important to us
· Stakeholder pension scheme available- a flexible future for you and yours
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.
Apply Today
By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
Disclaimer
Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.
NHS Professionals manage your data, please see our Privacy Notice on our website.
Job Types: Full-time, Temporary contract
Salary: £11.45 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
Reference ID: 62932