Job Description
This is an exciting opportunity for an individual who enjoys the challenge of working in a fast paced environment, who takes pride in what they do and will take ownership of delivering a fast, efficient service.
For this role you will need to have excellent data input skills, a good telephone manner, be organised and above all, show flexibility and team work skills. You will need a high level of concentration and will be responsible for providing an efficient and accurate service within the office.
The Role and Responsibilities:
· Reporting initially into the Order Entry Team Leader and then to the Customer Services Manager.
· You must have accurate and efficient data input with excellent attention to detail
· You must have fast and highly accurate keyboard skills
· You will be happy to carry out repetitive work at a fast pace
· You will need excellent communication skills
· You must be able to work on your own initiative and as part of a small team
· You should be self-motivated
· You will have the ability to work well under pressure and to high standard.
· To promote harmonious and effective working relationships both internally and externally, ensuring excellent customer service through a combination of communication team work, motivation and leadership.
Requirements:
- Prior experience in customer service, front desk representative, or relevant position.
- Must know how to use office machinery like a printer, faxing machine, etc.
- Basic computer knowledge (MS Office)
- Excellent communication, written and people skills.
- Good multitasking, time management and organisational skills.
- Problem-solving ability with analytical skill.
- Customer oriented and professional attitude.
- Proven experience within a fast paced environment
- Ability to remain calm when working under pressure in a busy and sometimes hectic environment
- You should be enthusiastic with a positive attitude
Working:
· 45 hours per week, on a rotated shifts, 5 days out of 7 (to include weekends)
· 9 hours per day between 08:00 – 20:00, pattern decided by line manager
· Salary: £ 24,944
· Payment every 4 weeks
Benefits:
· 20 days holiday per annum (plus Bank Holidays)
· A contributory pension scheme
· Initial training and on-going development from an experienced team member
· Onsite parking available
Due to the location of the site own transport would be required.
We are looking forward to meeting you and have you on our team!
Job Types: Full-time, Permanent
Salary: £24,944.00 per year
Benefits:
- Company pension
- Free parking
- On-site gym
- On-site parking
Schedule:
Ability to commute/relocate:
- Dartford: reliably commute or plan to relocate before starting work (required)
Work Location: One location