Overview of Citi:
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and progress. We do this by providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services and wealth management. We enable our clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
In Europe, Middle East and Africa (EMEA), Citi primarily operates as an institutional bank, known as our Institutional Clients Group (ICG). ICG primarily serves four types of clients: multinational corporates, financial institutions (including large institutional investors), the public sector and the largest local companies. ICG’s primary business lines are Corporate & Investment Banking, Markets & Securities Services, Treasury & Trade Solutions and Citi Private Bank.
Job Description
Team/Function Overview
Enterprise Services & Public Affairs (ESPA) is responsible for enhancing and protecting Citi’s reputation around the world. In EMEA, ESPA includes four key disciplines: external communications, employee engagement and communication, institutional branding and community development. The regional head of each of these disciplines sits in London and is responsible for oversight of that discipline both within the London hub, and for the region as a whole.
Citi has an on-the-ground presence in 55 countries throughout EMEA, and ESPA has individuals or teams based in 27 of those countries. ESPA’s EMEA hub is located in London, Citi’s regional headquarters.
Role / Position Overview
The Corporate Communications Officer sits within the external communications team and is responsible for managing the day-to-day EMEA press office. As part of this, the role supports the external communications team with developing and sharing key messaging and briefing materials that enable us to tell stories about the work we do as a trusted partner to our clients and Citi’s broader role in enabling growth and progress across our EMEA region.
The Corporate Communications Officer will also be required to drive a joined-up approach across both internal and external communications by creating and managing content and processes that support holistic storytelling to both media and to our employees in the region.
Key Responsibilities:
Content Strategy
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Manage the day to day running of Citi EMEA press office, embedding new processes and best practice that enables the team to best manage its stakeholder relationships
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Centrally manage and curate corporate messaging for use across entire ESPA team
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Write and distribute news announcements, briefing notes and internal announcements as required
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Monitor news and current affairs and flag coverage to relevant stakeholders as needed
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Support the planning work that takes place across ESPA in EMEA
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Assist Public Affairs Officers (PAOs) with aligning regional messages for local delivery
Development Value:
The successful candidate will join a team focussed on a comprehensive communications and employee engagement strategy for a global organisation in one of its key regions, encompassing on-the-ground operations in 55 countries and with more than 40,000 employees. Employee & Media engagement is a key strategic focus of senior management at Citi, and high-quality, meaningful content is critical to influencing our audiences and stakeholders. The role will involve active engagement with a wide range of senior leaders from around the EMEA region and colleagues across the globe.
Criteria/Qualifications
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Strong organisational and writing skills
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Ability to build relationships with internal and external stakeholders at all levels
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Ability to influence at all levels & to work as part of a team
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Understanding of large businesses
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A “can do” attitude and a desire to be part of a growing, creative team
Knowledge/Experience:
- Experience of corporate PR and media relations, either agency or in-house
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Experience working on tight deadlines and in a busy environment
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Ability to build and maintain strong relationships at all levels of a large organisation
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Ability to work as part of a team and juggle competing priorities.
Skills:
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Ability to write clearly and concisely
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Digital publishing capabilities
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Social media knowledge and skills
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Excellent organisations skills: ability to manage multiple projects simultaneously
Qualifications:
Bachelor's degree in Journalism, Communications, Public Relations required, or equivalent Communications educational experience preferred
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Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
Competencies
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Ability to navigate a large and complex organisation.
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Strong planning and organisational skills.
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Ability to handle multiple tasks simultaneously; prioritise and manage time effectively.
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Ability to convey a compelling story that speaks to Citi’s business strategy
What we Offer
As well as a competitive salary and consideration for a yearly discretionary bonus Citi offers;
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27 days paid annual leave
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Award winning pension scheme,
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Life assurance and
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Private medical insurance with Bupa healthcare.
In addition, we offer a competitive maternity, paternity and adoption leave scheme and employees also have the option (provided they have a student loan from the Student Loan Company) to divert saver and company match contributions to their student loan. We pride ourselves on our ability to offer employees a number of lifestyle benefits including; on site restaurant and coffee shops, online shopping and concierge service and subsidised clubs and societies.
Our select benefit package offers you the opportunity to customise your benefits according to your own lifestyle preferences and includes corporate discounts, memberships and a range of additional extras.
Our vast range of diversity networks and on site multi faith room demonstrates Citi’s commitment to growing a diverse workforce.
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Job Family Group:
Communications and External Relations
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Job Family:
Communications Management
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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