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Connaught Resourcing Logo

NHS 111 Call Handler - homeworking potential after 12 months in the role

Id Job: 316e7a4

🏠 On-site
💼 Connaught Resourcing
📍 Welwyn Garden City, England
2 days ago
💰 10.42 – 13.03 GBP HOURLY

Job Description

Connaught Resourcing are currently working with an established NHS 111 provider in Welwyn Garden City who are looking to recruit permanent Health Advisors within their NHS 111 Services on a full and part-time basis.

The Role:

NHS 111 is a non-emergency telephone service providing patient’s advice on the most appropriate urgent care service they require. As a 111 Health Advisor, you will be the first point of contact, answering inbound calls from members of the public and health care professionals in need of medical advice and directing them to the most appropriate service.

Using the NHS Pathways software, you will ensure that all calls are answered promptly, accurately, and professionally in line with the performance standards. These calls could be escalated to a Clinical Advisor, an ambulance may be dispatched in the case of an emergency, or you may refer onto, or provide, information about other available services.

Out of hours shifts such as weekends and evenings will be included in the rota pattern.

Although full and part-time rotas are available you will need to dedicate yourself to a 5-week full-time training programme followed by 2 weeks of buddy training, which will be fully paid.

Training programmes are currently scheduled throughout March, April and May 2023.

We are looking for 111 Health Advisor candidates who have the following:

Pay Rate (*please note rates will increase after 6 months):

What 111 Health Advisor candidates will receive in return:

If you are interested in this position, please submit your CV to Connaught Resourcing as soon as possible.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 12-38 per week

Salary: £10.42-£13.03 per hour

Benefits:

Schedule:

Supplemental pay types:

Work Location: In person

Reference ID: HUCWGC005


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