The Opportunity
Our fabulous food and beverage team members have a passion for creating memorable guest experiences. You will be part of a great team delivering high-class food and beverage experiences in this hotel.
You will be working, passionately to engage in conversation with guests preparing their food and beverage orders, using upselling opportunities, and making guests smile.
You will be responsible for preparing the restaurant and bar for service, ensuring high standards of presentation are met. As the face of the business, you will be an ambassador of the hotel, upholding the brand's reputation through delivering exceptional customer service.
Benefits
-
Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
-
Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
-
Refer a friend scheme from £500 to £1000 per referral.
-
Hospital Plan.
-
Online Health Portal.
-
Eye Care.
-
Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
-
Pension Scheme.
-
Free meals on duty.
-
Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
The Ideal Candidate
-
Authentic energy and a genuine passion for making guests smile.
-
You will be a passionate and engaging individual.
-
Previous experience of working within a hospitality setting ideally within hotel or restaurant operations.
-
Ability to work under pressure.
-
Ability to work alone and unsupervised.
-
Positive attitude.
-
Desire to learn and grow within the role.
-
Having a natural flair and confidence in your own ability and exceptional attention to detail
Hotel
With dramatic seafront views, nothing gets much better than Bournemouth Carlton Hotel, which is part of the Signature Collection By Best Western.
The hotel is right in the heart of town, so when you can tear your eyes away from the beautiful view, then we’re also walking distance to the town centre, to popular attractions such as Bournemouth Oceanarium, BH2 Leisure Complex and Bournemouth International Centre – a hotspot for major conferences and exhibitions.
The property has 76 bedrooms including 16 family bedrooms, including 16 sea view bedrooms. The hotel also has 18 one- and two-bedroom timeshare apartments. Event rooms for wedding parties up to 200, with private gardens and terrace.
The Grill menu is bursting full of feel-good comfort foods, healthy and gluten-sensitive options
About us
We have 46 hotels in our growing UK portfolio, international brands Crowne Plaza, Holiday Inn, and Best Western under our belt and all in some fantastic locations, it’s no surprise that LGH Hotels Management is the place to be.