Job Description
OUR STORY:
Our little story begins, when our sweet-toothed founders met at university. They soon found they both had the knack and passion for creating delicious, sweet things, so they set out to bless the world with something truly mouth-watering.
They had made the perfect cookie dough, which was nothing like the world had seen before.
With a top-secret recipe (hush hush!) and a one-of-a-kind baking method, MyCookieDough was born. Our cookie dough is freshly baked, with a soft gooey consistency that makes the taste buds squeal in delight.
2014 our Cardiff store was born, shortly followed by stores in Birmingham, Newcastle Upon Tyne, Leeds, Liverpool, Manchester, Westfield Stratford, Westfield White City in the UK and now we are going international.
Do you have what it takes to join our MCD family? We are an innovative and growing company who is looking for a skilled and enthusiastic Barista/Brand Ambassador.
Are you a Coffee Specialist? Do you know how to dial in the perfect espresso and brew the best filter? Are you passionate about creating a beautiful cup?
IDEAL CANDIDATES WILL NEED TO SHOW THE FOLLOWING:
- Self-motivated.
- Have a good work ethic and supports our brand.
- A passion for delivering the best customer service to our customers.
- A positive can-do attitude.
- Have good communication and listening skills.
- Hard working and taking pride in your work
- Organised, responsible and working proactively
- Thriving in a busy environment
- Enjoy working with people
- Ability to work well under pressure
- Fully flexible.
- Available on weekends for working.
ROLE AND RESPONSIBILITIES:
- Focused on delivering fantastic customer service.
- Setup, adjust and control equipment condition.
- Control quality of coffee and another drinks.
- Ensuring all measures are in place to achieve the correct handling of products (food and beverage) to retain their freshness and quality.
- Following systems in place to avoid food and beverage wastage.
- Setting the working space for success to achieve speed and quality of service.
- Ensuring that the barista equipment is well maintained and cleaned.
- Managing the stock levels of food, beverage, and small equipment. Adjusting when needed in line with business peaks and lows.
- Adhering to all aspects of health & safety and food safety.
- Must be available to work evenings and weekends.
- Flexible, reliable & punctual
- Strong communication & interpersonal skills.
- maintaining a high standard of customer service.
- An eye for detail, quality, and speed.
- Expected to work a range of various shifts throughout the week.
- Regular cleaning of the equipment.
- Full training provided.
- Free uniform provided.
- Salary based on the experience.
Job Types: Part-time, Permanent, Zero hours contract
Salary: Up to £9.50 per hour
Benefits:
Schedule:
- Day shift
- Flexitime
- Weekend availability
Ability to commute/relocate:
- Leeds, LS1 6JS: reliably commute or plan to relocate before starting work (required)
Experience:
- Barista experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
Expected start date: 20/03/2023