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The Athenaeum

Hotel Receptionist

Id Job: 316e794

🏢 On-site
💼 The Athenaeum
📍 London, England
🕒 1 day ago
💰 26250 – 29000 GBP ANNUAL

Job Description

Guest Experience Agent - Full time (40 hours per week)

As a Guest Experience Agent you are flexible to work on Reception as well as in the heart of the house to ensure that every step in the guest journey is well managed and we are exceeding guest expectations. This position is responsible for proactive management of all hotel communications, administrative duties and provision of outstanding guest service.

DUTIES AND RESPONSIBILITIES:

PERSON SPECIFICATION

Essential:

About Us

The Athenaeum is located in the heart of Mayfair, with stunning views across Green Park opposite. Shrouded in Art Deco beauty, the hotel radiates elegance and the opulence that you would expect for an independent 5* hotel.

Family owned, we benefit from being able to look after our team as the individuals that they are. We are a small family, with a big personality and we are looking for customer focused, detail orientated people to join us in providing a top-class service every time.

Why join us?

In return for your hard work and dedication, you’ll be joining a great team of dedicated hospitality professionals. Alongside the personal touches that come with working for a family run business, we also offer a range of benefits to ensure you feel valued, appreciated and recognised:

Job Types: Full-time, Permanent

Salary: £26,250.00-£29,000.00 per year

Benefits:

Schedule:

Ability to commute/relocate:

Experience:

Work authorisation:

Work Location: One location

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