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Midlands Partnership NHS Foundation Trust

Area Business Support Assistant

Id Job: 316e794

🏢 On-site
💼 Midlands Partnership NHS Foundation Trust
📍 Stafford, England
🕒 1 day ago
💰 20270 – 21318 GBP ANNUAL

Job Description

At MPFT we pride ourselves on staff wellbeing and development and can we offer you:

Stafford – 37.5 hours full time –Base – Borough Council Offices, Riverside, Civic Centre, Stafford, ST16 3AQ - blended working – working from home and in the office.

The role is to support Social Care practitioners. The main role of the successful applicant will be to provide a customer service role to the Adult Social Care teams, answering all incoming calls from both internal and external customers. A strong sense of teamwork and commitment to maintaining high standards is essential to this position. In addition, the post holder will be required to provide comprehensive and confidential administrative and clerical activities to meet the needs of various services; they will effectively communicate related information and advice to enable the teams to achieve operational excellence.

Midlands Partnership NHS Foundation Trust (MPFT) is an award winning organisation with over 9000 employees. We are one of the largest integrated Health and Social Care providers, covering services across North & South Staffordshire, Shropshire, Hampshire, Buckinghamshire, Isle of Wight and Essex.

Demonstrating our strong commitment to equality, diversity and inclusion, and in context of our objective aligned to the growth of diversity across the workforce; we are particularly seeking applications from individuals who may be from under-represented groups, such as black, Asian or other ethnic groups, individuals with a disability, or LGBTQ+ individuals who meet the specific criteria.

We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, have an equal chance of success in achieving a role with us.

The post holder will be required to undertake general office duties and support the teams where required. The post holder will be responsible for inputting data, data cleansing, maintaining records and providing support to the social workers.

All posts require suitable candidates who possess a good standard of literacy and numeracy, good communication and interpersonal skills, IT skills, including well developed data entry skills and working knowledge of Microsoft Outlook, Word and Excel, ability to multitask and prioritise own workload.

The post holder will be expected to behave in a way that is clearly aligned to the Partnership Trust values of:

.We put quality first
.We focus on people
.We take responsibility

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