We have an amazing opportunity for you to work with one of our prestigious financial clients, Lloyds Banking Group. We are looking for a hardworking, motivated, and most importantly a caring person to join our contact centre team to support our customers.
Lloyds Banking Group is well known for putting their customers at the heart of everything they do, as well as their employees.
This is a great time to start your career with
Lloyds Banking Group as there will be opportunity for temporary roles to become permanent.
- There's no need for any previous financial services experience - we'll provide all the training required across a comprehensive 6-week training programme.
Role: Customer Service Advisor - Edinburgh South Gyle
Location: Teviot House, 41 South Gyle Crescent, EH12 9ZA
Pay rate:
£11.70 per hour
Contract: 6-month contract with the opportunity of extension and to become a permanent employee.
Hours: Full time, 35 hours per week - Monday to Friday between 7am-8pm+ occasional Saturday 9am-2pm (1 Saturday per month)
Opportunity for hybrid working after training. (2 days in Office, 3 days working from home).
Job Description:
Managing inbound customer calls relating to banking accounts and products.
You will be the first point of contact for all tasks regarding business banking (cancelled DD's, request for statements, internet banking, advise on business banking).
You will also be working very closely with the Financial Crime Team i.e Fraud, AML & Credit Risk.
Telephony and admin-based tasks.
Building good relationships with customers and colleagues, that will exceed their expectations.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.